We are a team of diverse experts who came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world-class hospitality partner. We are high-touch, results-driven collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let’s "Level Up" together!!
As a Breakfast Attendant @ the SpringHill Suites Bozeman Hotel, you will prepare the breakfast buffet bar for hotel guests while greeting and serving them in a friendly manner, consistent with brand and/or hotel sustainability standards. Your goal is to provide Level5 Hospitality and service for each and every guest!
Duties/Responsibilities:Â
• Ensure setup is complete each morning for the breakfast buffet and fresh foods are always available during the daily service hoursÂ
• Clean the breakfast area, including the tables, chairs, and buffet bar as needed, and empty the garbagesÂ
• Remove plates and dishes from tables throughout the breakfast service using appropriate techniques for removing plates, glasses, and silverware promptlyÂ
• Address guest questions and requests promptly, courteously, and efficientlyÂ
• Follow health and safety protocols to clean and sanitize service lines, beverage dispensers, and other equipmentÂ
• Maintain adequate supplies of items such as clean glassware, dishes, and/or traysÂ
• Fill beverage dispensersÂ
• Stock cabinets or serving areas with condiments and refill condiment containersÂ
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfactionÂ
• Practice safe work habits and use required safety equipmentÂ
• Performs other related duties as required
Required Skills/Abilities:Â
• Level5 High Touch serviceÂ
• Flexibility with shifts and schedulingÂ
• Must be available some weekends and/or holidaysÂ
• Must have reliable transportation to and from workÂ
• Must have stellar attendance and punctuality
Education and Experience:
 • Educational requirements include a high school diploma or equivalent GED certificationÂ
• Experience working in food service is preferred (WA Food Handlers permit required)
• Proven customer service experience with a strong guest-focused mentalityÂ
• Outstanding time management and organizational skillsÂ
• Excellent communication and interpersonal skills for working with guests and other team members
Physical Requirements:Â
• Must be able to remain in a stationary position during shift.Â
• Must be able to access and navigate the facility.Â
• Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.Â
• Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.
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