Benefits:

401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Paid time off
Training & development
Tuition assistance
Wellness resources

Lead a Team. Build a Culture. Grow a Business.

THE NOW Massage is looking for a passionate, driven General Manager who knows how to inspire people, deliver exceptional guest experiences, and grow a successful business.

We're looking for someone who takes ownership, leads by example, and enjoys developing a team that takes pride in what they do.

This is an opportunity for a hands-on leader who thrives in a people-focused environment and understands that great service, strong teams, and business growth go hand in hand.

What You'll Do

Lead, motivate, coach, and develop a team of massage therapists and guest experience associates
Drive membership growth, sales performance, guest retention, and revenue
Recruit, hire, train, and retain talented team members
Create a welcoming environment where every guest feels valued
Manage daily boutique operations, staffing, scheduling, and performance
Establish clear expectations and hold team members accountable
Monitor business results and implement strategies for continuous improvement
Build a positive, supportive, and results-driven workplace culture

What We're Looking For

Proven management experience in hospitality, wellness, fitness, luxury retail, hotels, or another service-oriented business
Strong leadership, communication, and problem-solving skills
Experience coaching teams and driving measurable sales results
Ability to manage multiple priorities while maintaining attention to detail
A proactive, accountable, and solutions-oriented mindset
Someone who leads from the front and isn't afraid to roll up their sleeves

Experience in the massage or spa industry is a plus, but not required.

What We Offer

Competitive base salary
Performance-based bonus opportunities
Paid time off
Professional development and leadership growth opportunities
A supportive ownership team invested in your success
The opportunity to make a meaningful impact on a growing wellness brand

Ready to Lead?

If you're a motivated leader who loves building teams, creating exceptional customer experiences, and delivering results, we'd love to hear from you.

Apply today and tell us why you'd be a great fit for THE NOW Massage in Somerville.

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