Keyholder/Team Lead

Keyholder

Reports To: Store Manager and Assistant Store Manager

Supervises: Store Associates

Status: Part-Time

Responsibilities:

• Ability to open and close the store and handle deposits

• Ability to lead, delegate, and follow-up on store associates

• Partner with the Store Manager and Assistant Store Manager in the overall day-to-day operations of the store, product placement, and achieving sales goals as well as UPT, ADS, and E-Mail Capture goals

• Assist in the training of the staff on company policies and procedures

• Assist in daily merchandise replenishments

• Maintain high standards of a clean and neat sales floor, cash wrap, fitting rooms, and an organized stockroom

• Maintain a superior customer experience and provide excellent customer service to every customer

• Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets

• Ensure that all E-commerce orders are filled and processed in a timely manner per company standards (as needed)

Qualifications:

• Must be 18 years or older

• Previous retail experience is preferred

• Must be able to work a schedule based upon the business needs – including holidays, nights, and weekends

• Strong verbal and communication skills 

Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.