OB Team Lead BHMSG OTL40

Job Details: Job Location: BHMG Medical Care Center - Bristol, CT, Position Type: Full Time, Education Level: 2 Year Degree, Salary Range: $30.00 - $45.00Hourly, Under supervision, carries out a variety of treatments, procedures and technical tasks to assist in the nursing care of patients. Serves as an active member of the multi-disciplinary patient careteam in the practice.  Provides for the physical, mental, emotional safety and hygienic needs ofpatients and assists in assuring effective and efficient coordination of nursing care activitieswithin the practice.   Processes forms, records, and other materials, transcribes insuranceinformation and medical records from forms into electronic medical systems, checks reports andpatient’s records for accuracy, compiles information for special studies and interacts withcustomers.  Explains policies/procedures, obtains and routes patient information.  Assessesnature of phone calls, and triages as necessary.  Arranges transportation to hospital asnecessary.   Assists in the office as needed.  Practices excellent communication skills with allpatients, including those from vulnerable populations. Must be willing to be floated or reassignedto another department, unit, office, or location as needed. Performs office and administrative support duties to assist in the effective operation of theclinical site.Communicates with Answering Service/other Practices as directed and per policy.Ensures that all medical records/reports are reviewed and processed in electronic medicalrecord system.Able to skillfully operate various office equipment including fax machine, copier, creditcard scanners and other equipment specific to the location.Assists Office Manager and staff with any projects or requests.Handles incoming calls, routing as necessary. Maintains work space in a neat, clean order.Assists with Care Coordination by closing identified gaps in care for the practice’spopulationEnsures Specialist Authorization and Certifications Are Completed For All Visits Responsible for obtaining all authorizations for the specialist according to policyAccurately documents all authorization data in systemIdentifies “carved out” insurance benefits on a case by case basis and documentsaccordinglyEffectively provides patient information to insurance  companies to secure medicalnecessity for treatment plan documented by the providerCollects Patient Data and Materials When Working in Clinical CapacityObtains health history and base line patient data from patientsPerforms routine physical assessment functions such as blood pressure, temperature,pulse, visual test, EKG, Pulmonary Function TestCollects urine and blood samples in accordance with established protocolsUses discretion in disseminating patient information to outside sourcesPerforms simple lab tests (CBC, glucose, HKL, etc.) per policy and procedureReviews patient record for completeness  prior to visitProvides entries to patient records as necessary in preparation for provider reviewMonitors the return of lab/test results.  Assures all results requested are complete andavailable for provider reviewAssists With Patient Care and Maintains Clinical AreasDelivers on-site care for patients under Medical Provider directionAssists in the delivery of patient care such as suturing, wound care. Debridement, etc.Assures callbacks to patients under medical direction are in accordance with protocolResponsible for  restocking exam rooms as necessary with instruments and medicalsuppliesResponsible for performing injections under Medical Provider direction and formaintaining proper inventory of vaccines and other injectablesCleans and prepares exam rooms per protocol; sterilizes instruments as necessaryMonitors and arranges for proper disposal of lab and medical waste/suppliesPerforms quality controls and maintains records for lab equipment/refrigeratorsPerforms medication authorizationsRefills prescriptions under authorization of providerSupports patients, families and caregivers in self-management, self-efficacy, andbehavior changeEducational / Minimum Requirements:Must have graduated from an accredited LPN programMust have a valid LPN license in the State of CTMust have CPR, BLSMust have a minimum of 1+ years of experience in an outpatient clinical setting. OB/GYN experience is preferred. Lead responsibilities include: Demonstrates supervisor skills Along with Practice Manager, implements staffing plan, schedules staff and ensures appropriate staffing level to support provider presence.  Ensures adequate staffing during scheduled vacation and unanticipated absences. Identifies staff training needs while monitoring performance.  Communicates effectively to the Practice Manager to ensure proper training is arranged. In conjunction with the Practice Manager implements and monitors compliance of approved personnel policies. Responsible for communicating all time off requests to the Practice Manager prior to approval. Oversee daily patient scheduling performance. Ensures compliance of practice with standards and regulations. Interacts with the Billing Department effectively. Works closely with Practice Manager on systems development and training to optimize performance of billing related tasks to improve speed and accuracy of billing. Monitors and coordinates any facility issues that affect the practice, including ongoing maintenance issues, electronic medical record issues. Act as a liaison to hospital staff responsible for facility maintenance. Works with the Practice Manager to ensure that purchases are reconciled and approved for payment appropriately. Attends all necessary leadership training sessions including leadership development classes and/or Team Lead huddles on a frequent basis Completes special activities within specified parameters Complies and reports to Practice Manager on special projects Attends required meetings and workshops Consistently updates Kaizen Board with quality, administrative, and clinical operations All other tasks as assignedQualifications: Educational / Minimum Requirements: High School Graduate. Prefer six months experience as a medical secretary, patient access, customer service representative, or other healthcare-related experience.  State/Federal Mandated Licensure or Certification Requirements:None  State/Federal Mandated Licensure or Certification Requirements:LPN license. Bristol Hospital Mandated Educational Requirements:General orientation at time of hire. Fire/Safety/Infection Control annually. Otherprograms as mandated by Hospital.Special Requirements:Demonstrated proficiency in electrocardiographic testing.  Must be able to take vital signs,knowledgeable in medical terminology, anatomy and physiology.  Familiarity with medicalequipment common to a medical practice.Physical Requirements:Bending, stooping, walking, sitting on a daily basis.  On feet most of the day.  Assists patients inand out of treatment rooms, in and out of chairs, on and off exam tables.  Ability to spend one tofour hours/day at computer terminal/personal computer performing data entry analysis.  Must beable to hear with sufficient acuity so as to understand routine conversation in person or overtelephone.  Must possess sufficient visual acuity so as to read, use computers and conductessential job functions in an acceptable manner.  Must be able to speak so as to be understood bythe average person.  Significant documentation and paperwork review requiring extensive visualacuity.Work Environment:Medical office setting with direct exposure to patients, body fluids, possible exposure to bloodborne pathogens.  High volume of telephone and personal contact with customers.  (Ifperforming Radiologic Technologist key job elements will have radiation exposure.)Cognitive Requirements:Must be able to triage patients according to need and time requirements.  Must possess excellentcommunication skills.  Must provide comprehensive, accurate initial assessment to MedicalProviders.  Must be able to read both routine and technical information with comprehension. Must be able to write so the average person can comprehend.  Must be able to perform simplecalculations for medication doses, physical exams and tests administered.Maintains knowledge of CLIA requirements DisclaimerThe above statements are intended to describe the general nature and level of work beingperformed by people assigned to this classification. They are not to be construed as an exhaustivelist of all responsibilities, duties, and skills required of personnel so classified. All personnel maybe required to perform duties outside of their normal responsibilities from time to time, as needed