Shipping Dock Coordinator - 1st Shift (Buckeye Only Internal)

Job Description

JOB TITLE: Shipping Dock Coordinator

REPORTS TO: Fulfillment Supervisor

Here at the Funko Distribution Center we are one building ensuring we always deliver to our fans putting Funko First. The Shipping Dock Coordinator acts as the link between the shipping schedule, incoming drivers and the dock loaders. The Coordinator is responsible for checking in and out trucks, communicating shipping progress, verifying information and communicating information across multiple teams.

 

What You’ll Do

• Check-in and sign-out FTL/LTL truck drivers
• Identifies order(s) to be picked up; provides necessary information to shipping dock
• Assigns driver to door and manages shipping doors 
• Creates and updates visual aids reflecting which doors have trailers
• Informs applicable management of no shows and/or unscheduled arrivals; takes action as directed
• Monitors and updates electronic information to provide real time information of shipping history
• Generates Audit reports and log information if necessary
• Ensures the completion of all required paperwork, records, and documentation 
• NEW: Demonstrate a working knowledge of Funko’s Warehouse 5S standards; report all safety hazards and alert management of unsafe work practices
• Actively participate in all continuous improvement training sessions
• Follow Standard Work Processes
• Maintain work area in accordance with 5S standards

What You’ll Bring

• Exhibits strong customer service-oriented behavior
• Demonstrates Problem solving skills
• Communication skills both verbal and through email
• Basic mathematical skills including addition/subtraction/multiplication/division
• Thoroughness and dependability in identifying, researching, analyzing and resolving assigned tasks as well as daily issues
• Organizational and time management skills
• Basic computer skills (MS Office: word; excel; Outlook)
• Familiarity with NAV or similar computer-based management system
• Ability to perform multiple concurrent tasks
• Ability to work a flexible schedule when required
• Proven people skills required, must have ability to work with others while effectively handling internal pressures 
• Ability to understand written, electronic and verbal instructions/directions 
• Ability and passion to learn new fulfillment methodology – process new information quickly
• Demonstrate a strong sense of urgency required to work in a fast-paced environment
• Initiative to work with minimal instruction or direction
• Ability to adapt to changing operational priorities and shipping demands
• You may be required to pick, pack, and ship in other areas/departments
• May be required to meet the needs of the business by performing/supporting work or working in other areas/departments and performing functions that are beyond the scope of your role
• Other duties as assigned

Experience/Training/Education/Certification

• At least 1 year of experience operating Sit-Down Forklift and/or Electric Pallet Jack (EPJ) in a similar work environment preferred
• May be trained on Reach Truck or Order Picker, but not required to operate both
• Shipping Dock Experience Preferred
• Attention to details
• High school diploma or equivalent

Work Environment

The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to stand for long periods of time; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms, bend up/down and twist their upper body, and squat/stoop, step or kneel. The employee is regularly required to stand and walk. The employee must frequently lift up to 35 pounds and occasionally pull large pallets of product with a lift truck weighing up to 525 pounds. The employee must frequently lift and place product on an automated conveyor system.

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.