Mortgage Consultant Assistant

Description

Objective:

Mortgage Consultant Assistant is responsible for proactively strengthening business relationships between Hunt Sales Associates, borrowers, potential applicants and other individuals, or teams involved in the mortgage transaction along with the Hunt Mortgage Consultant(s). Objective is reached by obtaining MLO license and assisting Hunt Mortgage Consultant(s) with day to day activities.

Responsibilities

• Work with the VP and Compliance team to obtain your Mortgage Loan Originator License.
• Begin and/or complete potential borrower(s) data entry information in the Encompass LOS system.
• Help answer calls and texts. Respond to agents and buyers and schedule a time for the MC to chat with borrower or agent when needed.
• Review, send or update a pre qualification letter to agents and borrowers with MC’s approval
• Have a working knowledge of NCINO, our on-line application system and Encompass our POS system, as well as other mortgage related systems.
• Be able to run automated underwriting decision engine from either Fannie Mae, Freddie Mac or Government Underwriting systems when directed by the Mortgage Consultant.
• Have a basic working understanding of borrowers income, assets and credit
• Be able to input borrower income information into Fannie Mae or Freddie Mac Income Calculator
• Run the DDA borrower income/asset analyzer on loan files.
• Work closely with the Hunt Mortgage Processor and closing team to ensure timely commitments and closings. Follow-up with the borrower(s) for outstanding documents on files in process when advised.
• Provide status information to borrowers and/or real estate agents.
• Advise Mortgage Consultant on a weekly basis on upcoming commitment dates, closing dates and rate expiration dates or any other critical task.
• Help distribute Hunt Mortgage rate sheets, flyers and announcements to the Hunt sales associates.
• Assist MC’s with social media scheduled post
• Assist with arrangements for lunch and learns or other office meetings and events.
• Assist with open house sheets and other marketing tasks.
• Support Hunt’s vision of KYSO Service, business objectives, goals and mission.
• Other tasks that may be assigned by the VP as needed.
• Be a valued member of a ever growing, productive mortgage team.

Requirements

Education/Certification

• High School degree or equivalent
• A 4-year college degree is preferred

Required Experience

• One or more years’ experience in mortgage banking , preferred, but not required
• One or more years’ experience in a customer service field

Skills/Abilities

• Personable
• Excellent oral and written communication skills
• Strong computer skills; Microsoft Word, PowerPoint and Excel
• Experience with Social Media
• Ability to work in a cooperative, collegial manner with other departments to accomplish company goals and objectives
• Ability to Multi-Task
• Organized and detail-oriented

Core Competencies

• Strong eye for detail – commitment to excellence
• Strong organizational skills
• Strong communication skills Excellent customer service skills – empathetic, caring, sensitive
• Ability to work well under pressure
• Positive Attitude and willingness to help others
• Self motivated with a strong desire to learn
• Emotional intelligence
• Professional dress and demeanor
• Want to be part of a high paced, ever evolving team

Licensing Requirements

1. Begin pre-licensing courses within ten (10) days of start date.
2. Complete the Mortgage Loan Originator test within thirty (30) days of start date and successful pass the test no later than ninety (90) days of the start date.
3. Submit all paperwork for NMLS license within ten (10) days of passing test.
4. Receive valid NMLS license based on current standard state turn-times.