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IT Support Specialist (Senior)

Parvana
Posted 11 days ago, valid for 12 days
Location

Cape Town, City of Cape Town Metropolitan Municipality, WC

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Our client, located in Cape Town, is seeking an IT Support professional with 5 to 8 years of experience in LAN/WAN environments and Microsoft Server systems.
  • The role involves providing comprehensive support for network operations, monitoring server processes, and managing device systems to ensure efficient production.
  • Candidates should possess an MCSE or equivalent qualification and experience with technologies such as Hyper-V, VMware, and HP hardware.
  • The position offers a salary of R50,000 per month and requires the ability to work after hours for maintenance or projects.
  • Applicants must demonstrate strong documentation skills, the ability to manage multiple assignments, and a collaborative work ethic.
Location: Cape Town | Work Type: Office Based | Job ID: J107262

About our client:
Our client manages a large network of highly automated printing plants equipped with the most technologically advanced equipment, ensuring highly efficient and fully automated production processes. Their print capabilities extend from short- and medium- to long-run requirements of all printed material. Our client has on-going implementation of faster, state-of-the-art technology ensures highly efficient, fully automated production processes that deliver quick, high quality printing of almost any format. Our client has the ability to split a print run across multiple sites or multiple presses in one plant.

What you will be doing:
  • Provide comprehensive support for network operations and the business unit, including monitoring and maintaining services.
  • Monitor server and data backup processes, and configure network devices as directed.
  • Oversee device management systems, handling tasks like software distribution, updates, patching, antivirus protection, and imaging.
  • Analyse log files to identify and correct errors, and assist with network account creation and troubleshooting.
  • Develop and maintain scripts to automate repetitive tasks and data transfers to improve efficiency.
  • Ensure service tickets are resolved or escalated promptly and that scheduled technical tasks are completed on time.
  • Maintain technical specifications and infrastructure requirements for work processes.
  • Support the department’s mission and values, participate in professional development, and travel between sites or perform other duties as assigned.

What our client is looking for:
  • MCSE or equivalent qualification.
  • 5 - 8 years of experience in LAN/WAN environments and experience in Microsoft Server environments.
  • Experience with Microsoft Windows Desktop/Server OS, web technologies like IIS, Remote Desktop Services, and network troubleshooting (specifically HP Aruba LAN and Wi-Fi).
  • Experience with virtualization (Hyper-V/VMware), server/storage hardware (HP), and IP telephony (Teams/3CX) is highly valued.
  • Familiarity with O365, Azure, SharePoint, and threat detection is considered an advantage.
  • Applicants must demonstrate the ability to document technical work, maintain efficient schedules, handle multiple assignments, and work independently.
  • The role requires the ability to work after hours for maintenance or projects, a willingness to cross-train, and a strong aptitude for collaborative work with colleagues.

For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers

Requirements

IT Support, MCSE, LAN/WAN, MS Server, Windows, IIS, HP Aruba, Wi-Fi, Hyper-V, VMware, HP Hardware, Teams, 3CX, O365, Azure, SharePoint, Threat Detection, Automation




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