Monitoring Engineer, Advanced (onsite, Warsaw) – Frontex

Monitoring Engineer, Advanced (onsite, Warsaw) – Frontex

Profile: Monitoring Engineer (Microsoft SCOM, Monitoring, Reporting) - Level Advanced.

Place of performance: service provision at Frontex Headquarters in Warsaw – 100%.

Duration of the mission: 45 months.

Security Clearance: Is required (required from day 45 of assignment) - CONFIDENTIEL UE/EU CONFIDENTIAL.

Minimum level of education: Level 6 (Bachelor’s Degree required).

Minimum English language skills: B2.

Minimum IT relevant experience: 8 years (5 years in relevant roles).

Award criteria: 65% Quality/35% Price.

Rate: 282,25€/day NWH; 355€/day EWH.

· NWH: 220 days x 3 years, and 172 days in the 4th year.

· EWH: 6 days x 3 years, and 4 days in the 4th year

Required technical certificates

· No certifications required.

Knowledge and Skills

Knowledge:

· [01] Hands-on experience in administration of complex monitoring systems deployed in non-heterogeneous and containerized environments including Cloud services.

· [02] Expert in optimizing, tuning and planning of monitoring infrastructure.

· [03] Experience in scripting on Windows Servers (PowerShell).

· [04] Hands-on experience in administration of MS Windows Servers and Linux Servers.

· [05] Hands-on experience in administering virtual infrastructures.

· [06] Experience in collaborating with multiple support groups.

Skills:

· [07] Good organizational and prioritising skills.

· [08] Experience with ticketing systems and ITIL based change management, configuration management and release management processes.

· [09] A proactive attitude, team-work spirit, being self-motivated with a strong user orientation.

· [10] Good communication skills.

· [11] Able to cope with fast changing technologies.

Specific requirements

· [01] Experience with MS SCOM monitoring.

· [02] Experience with Dynatrace monitoring.

Typical tasks and responsibilities

· Administering the infrastructure monitoring systems (such as Microsoft SCOM).

· Monitoring the IT infrastructure consisting of different OS, applications, services and devices.

· Creating dashboards and alerts.

· Troubleshooting monitoring related issues.

· Deploying, upgrading and patching Microsoft SCOM and other monitoring systems.

· Capacity planning, tuning and optimization.

· Updating the technical documentation and operating procedures.

· Providing 2nd line support to other IT teams and coordinating with 3rd line of support.

· Participation in coordination and project meetings.

· Other specific duties as assigned by supervisor.