Director Medical Staff Services

Where You’ll Work

Founded in 1967, Dignity Health - Mercy San Juan Medical Center is a 377-bed, acute care, nonprofit hospital located in Carmichael, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, cancer care, women’s health, and neurology. Additionally, Mercy San Juan Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Comprehensive Stroke Center, the highest level of stroke care certification awarded by The Joint Commission.

One Community. One Mission. One California.

Job Summary and Responsibilities

As our Director of Medical Staff Services at Mercy San Juan Medical Center , you will lead a team of Medical Staff Coordinators and ensure we meet all regulatory and hospital requirements related to credentialing and privileging of Medical Staff. Your strong knowledge in Joint Commission and other regulatory standards help us properly govern the Medical Staff. You will provide accurate and timely updates related to Medical Staff membership to our Executive Leadership Team.

Every day, you will oversee the operations of the Medical Staff Administration office. You will guide and oversee the MSO Coordinators, facilitate committee meetings, process applications, manage the financial activities, and provide reports to hospital leadership.

To be successful in this role, you must have a strong working knowledge of the Joint Commission and other regulatory agencies, effective time management, and be highly organized. In addition, you will build trust with coworkers, medical staff, and leadership.

Additional incentives for this position include an annual performance-based bonus program, annual employer-funded retirement contribution (no employee contribution required), no-cost medical coverage for the employee, and a Flexible Time Away program.

Job Requirements

• Minimum of seven (7) years of experience in a Medical Staff Services Department, with at least one (1) year in a supervisory capacity, required.

• Certified Professional Medical Services Management (CPMSM) or Certified Provider Credentialing Specialist (CPCS) Certification required.

Preferred Qualifications:

• Bachelor’s degree in business administration or related health or management field preferred.

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