Memory Care Director

Bridgewater by Legacy Retirement Communities

Memory Care Director | Lead with Compassion. Create Connection. 

BridgeWater is a beautiful new Legacy Retirement Community experiencing continued occupancy growth as more residents choose to make the community their home. Because of this exciting growth, we're expanding our clinical team and are looking for a compassionate, experienced Memory Care Director to provide exceptional care to our growing family. Our Memory Care Director provides leadership and oversight for the daily operations of the Memory Care neighborhood, ensuring residents living with Alzheimer’s disease, dementia, and other forms of memory loss receive exceptional, person-centered care in a safe, engaging, and supportive environment. 

This position independently manages day-to-day Memory Care operations, leads and develops associates, oversees staffing and scheduling, supports resident service planning, maintains regulatory compliance, and partners closely with residents, families, and community leadership. The Memory Care Director serves as a trusted resource for associates and families while helping create an environment where residents are known, valued, and supported according to their individual needs and preferences.

What’s in it for you- Compensation & Benefits

• Competitive Pay - hourly.
• The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.
• 401(k) with a dollar-for-dollar company match up to 4%
• Hotel discounts at select Western States Lodging & Management properties

Eligible full-time associates are entitled to the following:

• Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options
• Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
• Personal Time Off (PTO) and Vacation benefits

What You'll Do

• Independently oversee the daily operations of the Memory Care neighborhood while maintaining high standards of resident care, safety, service, and engagement.
• Lead, schedule, train, coach, and develop Memory Care associates while promoting accountability and teamwork.
• Ensure appropriate staffing levels and coordinate scheduling and coverage based on resident needs and operational requirements.
• Foster a resident-centered environment that promotes dignity, independence, respect, privacy, choice, and meaningful engagement.
• Participate in resident assessments and oversee the development, implementation, and ongoing review of individualized resident service plans.
• Ensure associates understand and consistently follow resident service plans and established care practices.
• Monitor changes in resident needs, behaviors, preferences, and abilities and coordinate appropriate communication and follow-up.
• Build strong relationships with residents and families, providing regular communication and addressing questions or concerns professionally and compassionately.
• Lead associate onboarding, training, coaching, performance feedback, and professional development within the department.
• Support recruitment, retention, associate engagement, and succession planning efforts for the Memory Care team.
• Ensure compliance with applicable state and federal regulations, company policies, community standards, and Memory Care requirements.
• Maintain accurate documentation and department records while protecting resident confidentiality and rights.
• Participate in quality assurance and performance improvement initiatives and implement corrective actions when needed.

What Makes You Successful

• Current Certified Nursing Assistant (CNA) certification, as required by the community or applicable regulations.
• Current CPR certification.
• Previous leadership or supervisory experience in senior living, memory care, assisted living, long-term care, or a related healthcare setting preferred.
• A compassionate and confident leader with a passion for serving seniors and individuals experiencing memory loss.
• Previous experience in memory care, assisted living, long-term care, or a similar senior living environment.
• Previous supervisory or management experience leading direct-care associates.
• Working knowledge of Alzheimer’s disease, dementia, and person-centered memory care practices.
• Strong leadership skills with the ability to coach, develop, motivate, and hold associates accountable.
• Strong communication and relationship-building skills with residents, families, associates, and healthcare professionals.

You Know You're Successful When...

Residents receive consistent, individualized care and feel safe, respected, engaged, and valued. Families trust the Memory Care team and feel informed and supported throughout their loved one’s experience. Associates understand expectations, work collaboratively, and demonstrate confidence in caring for residents with memory-related needs. The department maintains strong staffing, documentation, regulatory compliance, and service standards while creating a warm and welcoming environment residents are proud to call home.

Why Join Western States Lodging & Management?

Western States Lodging & Management is a leading property management company with a diverse portfolio that includes nationally recognized hotel brands such as Hilton, Marriott, and IHG, Legacy Senior Living communities, and Nxt multifamily apartment communities throughout the western United States.

Our mission is simple: Serving You Like Family. That commitment extends beyond our guests and residents—it defines how we treat our associates and business partners. We believe that great people build great communities, which is why we invest in our team through meaningful work, ongoing professional development, and opportunities for long-term career growth. At Western States Lodging & Management, we encourage every team member to serve as an Ambassador of our values, a trusted Consultant who brings knowledge and solutions, a Collaborator who builds strong relationships through teamwork, and a Coach who is passionate and empowers others to learn, grow, and succeed.

Whether you're launching your career or bringing years of experience, you'll find a workplace where your contributions are valued, your ideas are welcomed, and your potential is supported every step of the way.

Apply today and discover why thousands of associates have chosen Western States as the place to build a meaningful career.