Downtown Enforcement Officer

Job Details: Job Location: 53 4th Ave Ramp - Cedar Rapids , IA, Position Type: Full Time, Salary Range: $16.00 - $16.00Hourly, Job Shift: Any, The Downtown Enforcement Officer ensures compliance with parking regulations across all downtown facilities, including ramps, lots, and on-street spaces. This role combines enforcement duties with customer service to maintain a safe, efficient, and welcoming parking environment. Officers patrol assigned areas, issue citations, assist customers, and support operational needs. This is a full-time position (38.5 hours/week) with benefits. Responsibilities Parking Enforcement:- Patrol ramps, lots, and on-street parking areas to monitor compliance.- Issue citations for violations using handheld ticket devices.- Enforce towing and emergency snow route ordinances.- Appear in court as a witness when required. Customer Service:- Provide courteous assistance and answer questions about parking services and regulations.- Support event parking operations and assist customers as needed. Safety & Reporting:- Observe and report safety hazards, inoperative meters, and operational issues.- Document incidents and maintain accurate logs. Technology & Equipment:- Operate handheld ticket writers, two-way radios, and Windows-based applications.Qualifications: Job-Specific Requirements - Strong customer service and communication skills.- Ability to learn and apply city ordinances and parking regulations.- Knowledge of downtown Cedar Rapids geography preferred.- Critical thinking and decision-making skills.- Physical ability to walk and stand outdoors for extended periods in all weather conditions.- Must hold a valid driver’s license and meet DOT driving requirements. Minimum Eligibility Requirements - High School Diploma or equivalent.- Maintain professional appearance and personal hygiene.- Reliable attendance and punctuality.- Ability to pass a background check and drug test. Schedule & Pay - Full-time; approximately 38.5 hours per week.- Pay: $16.00 per hour.- Early mornings, late evenings, and weekend availability required; schedules may vary. Benefits - Paid Time Off (PTO).- Health, dental, and vision insurance.- 401(k) retirement plan.   About Park Cedar Rapids Park Cedar Rapids manages the municipal parking system for downtown Cedar Rapids, including city-owned ramps, lots, and on-street spaces. Our mission is to provide a safe, clean, and convenient parking experience for residents, visitors, and event attendees. Company Information Address: 349 4th Avenue SE, Cedar Rapids, IA 52401Phone: (319) 365-7275Email: contactus@parkcedarrapids.comWebsite: ParkCedarRapids.com