Medical Assistant (Psychiatry)

Reports to Psychiatry Business Manager

Background: Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Alabama. We are a Level 3 Patient-Centered Medical Home and Joint Commission-accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care.

Travel is required

Purpose: To assist the Psychiatrist in providing efficient and high-quality patient care.

Key Responsibilities:

Punctual regular in-office attendance at assigned shifts
Collaborate closely with the rest of the Behavioral Health team, including the psychology department and counseling team, to ensure patients are seen in a timely manner and by the right personnel
Ensure the psychiatrist’s documents, labs, and records are set up appropriately for physician review and management
Ensure the psychiatrist’s daily and weekly schedules are managed and correct, in collaboration with the scheduling team and the local office managers
Work with the provider to ensure billing is completed by the end of each day
Help ensure appropriate follow-up is scheduled for the patient, be that back with the psychiatry department or with the patient’s referring PCP
Help set up collaborative or consultative phone calls between PCPs at CMC and with the psychiatrist
Triage patients and take vital signs
Document of all patient care in electronic medical record (EMR)
Complete patient paperwork including prior authorizations, home health paperwork, medical supply paperwork, etc., working with the Cahaba Access team to ensure the appropriate PAs or precerts have been completed prior to a patient visit
Assist provider with:
- Reviewing and scheduling referrals
- Reconciling medications and allergies for each patient at each clinical encounter ○ E-prescribing medications once the appropriate changes to the medicines have been made by the provider.
Schedule consultation appointments or imaging appointments for patients
Respond to patient messages, schedule appointments and procedures
Clean and stock rooms and ensure the clinical space is ready each day for patient care
Perform patient tests and screenings, including x-rays, upon satisfactory assessment of competency
Work through assigned tasks in EMR
Communicate with other physician offices, patients, and other ancillary health care offices like pharmacies at the direction of the providers

Qualifications:

Satisfactory completion of CMCF Medical Assistant Training Program
Certified Medical Assistant preferred but not required
Experience in a medical office desired
Excellent customer service and phone communication skills
Basic experience with computers
Ability to manage time, multitask, and handle high stress environments
Reliable transportation and ability to travel to each clinic the psychiatrist is assigned to work

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