Heavy Haul Inside Sales Representative

JOB DETAILS:

JOB SUMMARY: Sell Heavy Haul transportation successfully as measured by the actual sales volume compared to the sales potential of the assigned clients.  Sell transportation on a profitable basis as measured by gross profit on each sale and cumulative gross profit at fiscal year-end.  Accept sales responsibilities and pursue the standards of performance to the satisfaction of management.

ESSENTIAL FUNCTIONS: 

• Know the clients and their operations. Service the client’s transportation needs.
• Know the features and applications of all transportation equipment.
• Prepare sales quotes. Maintain current client call list.  Complete and submits reports.
• Enter quotes and awarded loads into dispatch system. Ensure all fields are completed with correct information prior to execution to dispatch.
• Maintain an understanding of Department of Transportation (DOT) regulations.
• Educate clients on the benefit of using Empire for their transportation needs to increase productivity/streamline processes.
• Develop a marketing plan that ensures success of the sales plan.
• Budget and manage expenses relative to value of sales to achieve maximum levels of profitability.
• Contact preferred clients via face to face, telephone and/or other means of communication on a biweekly basis.
• Continually maintain knowledge of competition including their transportation rates, strengths and weaknesses, and market impact.
• Know clients and territory (including financial status and past sales volume) well enough to forecast growth potential, select target accounts, and identify need for alternative solutions.
• Work safely at all times.  Adhere to all applicable safety policies.  Comply with all company policies, procedures, and standards.

ADDITIONAL RESPONSIBILITIES: 

• Maintain vehicle, office and other materials.
• Know the history of Empire and Caterpillar.
• Pursue a self-development and self-analysis program. 
• Mentor account managers and PSSRs to better leverage Empire coverage.
• Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
• Perform other related duties as assigned.
• Work within and promote corporate values.

KNOWLEDGE SKILLS AND ABILITIES:

• In-depth knowledge of the Heavy Haul Industry, Empire's clients, and their operations.
• Knowledge and skills to operate web-based information platforms.
• Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment.
• Must have acceptable attendance to meet all company standards and requirements.

EDUCATION AND EXPERIENCE: 

• Proof of high school diploma or General Education Degree (GED).
• Proof of current valid CDL if required by position.
• Must be able to communicate (speak, read, comprehend, write) in English.

PHYSICAL DEMANDS:

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to walk.
• The employee frequently is required to type on a keyboard.
• The employee is occasionally required to lift.
• The employee must regularly lift and/or move up to 10 lbs., frequently lift and/or move up to 10 lbs., and occasionally lift and/or move up to 40 lbs.
• Specific vision abilities required by this job include computer screen.
• The employee is required to drive sales truck.
• This position is designated as a "Safety-Sensitive Position".   A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly exposed to office.
• The employee is frequently exposed to sun.
• The employee is occasionally exposed to sun.
• The noise level in the work environment is low.