Loan Officer

Loan Officer

Compass Pointe Consulting is seeking an experienced Loan Officer to guide new-home purchasers through the mortgage process, from prequalification and application through approval and settlement. The Loan Officer positions are located in Baltimore, MD; Fairfax, VA; Frederick, MD; Roanoke, VA; and Pittsburgh, PA

The Loan Officer will serve as the customer’s primary mortgage contact, review financing options, prepare loan applications, and help resolve qualification or credit challenges. This position also works closely with homebuilding sales teams, processors, underwriters, and closing personnel to provide a smooth customer experience and support community sales goals.

This is an on-site position based in community model homes and mortgage offices.

Primary Responsibilities

Prequalify prospective homebuyers and review available financing options

Guide customers through loan application, approval, and settlement

Originate accurate loan applications with all required supporting documentation

Maintain regular contact with borrowers and internal business partners

Provide loan-status updates and address questions throughout the process

Assist credit-challenged buyers with strategies to improve their eligibility

Maintain knowledge of conventional, government, state housing, and broker loan programs

Partner with homebuilding sales teams to support monthly sales and settlement goals

Educate sales representatives on lending changes and new mortgage products

Deliver strong customer service while meeting production and performance goals

Ensure all origination activities comply with licensing and regulatory requirements

Qualifications

Must meet all applicable national and state mortgage licensing requirements

At least two years of mortgage-lending experience with conventional and government loans

Strong knowledge of Fannie Mae, FHA, and state housing programs

Proven consultative sales and relationship-building skills

Excellent customer service and communication abilities

Strong organization, attention to detail, and follow-through

Ability to manage multiple customers, deadlines, and loan applications

Four-year college degree preferred