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Senior Community Health Worker

Primary Function/General Purpose of Position

The Senior Community Health Worker serves as a key connector between underserved communities and health/social service systems, focusing on promoting health equity, and improving care coordination. This position is responsible for outreach,community member or patient advocacy and care coordinationwhile also serving as a peer mentor and resource for other Community Health Workers. Senior Community Health Workers may work in a variety of settings, including serving in the community or assisting patients in physician practices based on specific market design.

Essential Job Functions

Builds trusting relationships with individuals and communities to mediate between individuals and health/social service systems. Identifies and engages individuals and families in need through outreach activities and community events.

Evaluates the specific needs and challenges faced by community members, including health, social, and educational needs. Identifies barriers such as housing, food insecurity, and transportation challenges, and connectsindividuals to appropriate resources.

Applies specialized knowledge, including but not limited to maternal health, diabetes management, behavioral health, or social drivers of health to provide targeted education and resource navigation.

Serves as a peer mentor and subject matter resource by offering guidance on handling sensitive or escalated situations.

May conduct outreach activities, including home visits and participation in community health fairs and local events, to build awareness and engage underserved populations.

Maintains accurate and up-to-date records to support advocacy efforts, monitor outcomes, and contribute to program evaluation.

May perform or assist withhealth education and/or basic health screenings, such as blood pressure and glucose checks, under appropriate supervision.

Provides support to ongoing community health programs.Identifies trends, gaps, and emerging needs in the community and provides feedback to leaders to inform continuous improvement and outreach strategies.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

Community Health Worker (CHW) Certification in the state of practice (required)

Valid driver's license with good driving record (required, South Carolina only)

Education

High School Diploma or equivalent (required) 

Bachelor's degree in Social Work,Public Health, Psychology, or related field (preferred)

Work Experience

1 year experience as a Community Health Worker (required) 

3 years of recent experience in a community outreach or healthcare setting(preferred)

Training

None

Language

Bilingual based on market needs (preferred)

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Working Conditions

Periods of high stress and fluctuating workloads may occur.  

May be exposed to physical altercations and verbal abuse.  

May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.  

May have periods of constant interruptions.  

May be exposed to human blood and other potentially infectious materials.*  

General office environment.  

Required to car travel to off-site locations, occasionally in adverse weather conditions.  

Long-distance or air travel as needed- not to exceed 10% travel.  

Prolonged periods of working alone

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Physical Demands

Frequency                                              0%                  1-33%                 34-66%                 67-100%

Lifting/ Carrying (0-50 lbs.)                                           X                                                                      

Lifting/ Carrying (50-100 lbs.)                                       X                                                                       

Push/ Pull (0-50 lbs.)                                                       X                                                                      

Push/ Pull (50-100 lbs.)                                                   X                                                                       

Stoop, Kneel                                                                     X                                                                       

Crawling                                                                            X                                                                      

Climbing                                                                            X                                                                       

Balance                                                                               X                                                                      

Bending                                                                               X                                                                    

Work Position

Frequency                                               0%                  1-33%                 34-66%                 67-100%

Sitting                                                                                                                                                  X      

Walking                                                                               X                                                                      

Standing                                                                               X                                                                    

Additional Physical Requirements/Hazards

Physical Requirements

Manual dexterity (eye/hand coordination)
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity - far
Acuity - near                                                                  

Skills

Hard/Tech/Clinical Skills:

Proficient with computers and accuracy with data entry and Microsoft Office. 

Comprehensive knowledge of the field's concepts and principles.

Soft/Interpersonal Skills:

Sensitivity and experience in working within different cultures.  

Ability to separate personal from professional interactions with clients and maintain professional/ethical boundaries.

Ability to learn and implement new procedures and adapt to emerging community needs.  

Cultural competency and ability to work with diverse populations.  

Attention to detail

Communication and Collaboration skills

Critical thinking

Teamwork

Conflict resolution

Active listening

Relationship building

Roper St. Francis Healthcare is an equal opportunity employer.

As a Roper St. Francis Healthcare teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, and short- and long-term disability
Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Senior Center - West Ashley - Roper St Francis Healthcare

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com.

Learn more about this Employer on their Career Site

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