Analyst I - Tech Delivery

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for capturing and refining business or system requirements that may involve a software change. Key responsibilities include working with stakeholders to understand their needs, analyzing problems, capturing requirements, and developing an understanding of stakeholder needs to help create a solution to solve a problem either manually or through software. Job expectations include collaborating with project stakeholders on requirements, writing user and technical stories and assisting the development team with application testing and troubleshooting.

Responsibilities:

• Understands stakeholder needs to help envision and create a solution to solve a problem
• Analyzes the stakeholder process to build efficiencies and also analyze the software to improve or implement that process
• Gathers and catalogs functional, non-functional, and technical requirements for stakeholder requests
• Assists users and development team with application testing and troubleshooting
• Identifies document and troubleshoot application related problems
• Documents processes, procedures and workflows for technology as needed

Required Background:

• Must be a current Year Up intern with Bank of America

Skills:

• Agile Practices
• Analytical Thinking
• Business Acumen
• Collaboration
• Solution Delivery Process
• Financial Management
• Result Orientation
• Risk Management
• Solution Design
• Stakeholder Management
• Data Management
• Influence
• User Experience Design

Shift:

Hours Per Week: