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Senior Manager Last Mile Operations

RXO, Inc.
Posted a month ago, valid for 10 days
Location

Charlotte, NC, US

Salary

Competitive

Contract type

Full Time

Retirement Plan
Paid Time Off
Life Insurance
Disability Insurance
Employee Assistance

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Sonic Summary

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  • RXO is seeking a Senior Manager for Last Mile Operations to support home delivery services and maintain relationships with clients and field operations.
  • The role requires a minimum of 5 years of operations experience and a Bachelor's degree or equivalent work or military experience.
  • Key responsibilities include ensuring compliance with contract metrics, managing contract drivers, overseeing P&L, and collaborating with the national sales team.
  • Candidates should have experience with Microsoft Office, and P&L experience is preferred, along with strong leadership and communication skills.
  • The position offers comprehensive benefits and a competitive salary, though specific salary details are not provided in the job description.

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You’ll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction. 

 

 

 

What your day-to-day will look like: 

  • Ensure compliance with specified contract metrics 

  • Maintain high standards for all operational activities 

  • Hire, train, develop and appraise staff effectively; develop a contractor base team 

  • Direct and guide front line management staff 

  • Manage contract drivers who are operating up to 7 days per week in multiple regional locations 

  • Build relationships with customers to ensure continuous operating improvements 

  • Oversee P&L 

  • Work with national sales team to facilitate new avenues of growth 

 

 

 

At a minimum, you’ll need: 

  • Bachelor’s degree or equivalent related work or military experience 

  • 5 years of operations experience 

  • Experience with Microsoft Office (PowerPoint and Project) 

 

 

 

It’d be great if you also have: 

  • P&L experience 

  • Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees 

  • Excellent analytical, communication and time management skills 

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

  • Comprehensive medical, dental, and vision plans

  • 401(k) retirement plan with up to 5% company match

  • Pre-tax accounts to help streamline eligible expenses

  • Company-paid disability and life insurance

  • Employee Assistance Program (EAP)

  • Career and Leadership Development Programs

  • Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.




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