ILLINOIS COLLEGE OF OPTOMETRY

Job Description

ILLINOIS EYE INSTITUTE

LEVEL: Non-Exempt

SALARY/RATE: $23 per hour

REPORTING RELATIONSHIP: Reports to the Coordinator of the Eyewear Center

ESSENTIAL JOB FUNCTIONS

Provides patient support and assistance in the Eyewear Center
Uses comprehensive knowledge of lens, options, and frame properties to fit patients with prescribed Rx
Explains Insurance plans and coverage to patients
Understands all major Vision plans
Dispenses eyewear to patients
Repairs, adjusts, and augments patient optical frames and lenses
Provides direction and instruction for ICO optometry students
Manages Eyewear Center reception desk when needed
Assists with primary immediate operations in Eyewear Center
Provides support and problem-solving for all internal customers and patients
Assures eyewear order quality control
Provides the immediate supervisor with relevant and timely feedback regarding data and material issues
Submits to regular review of skill advancement, including Opticianry, posting, and Vision insurance plans
Must acquire mastery of IEI practice management software and insurance plan coverage
Must meet EWC sales goals

MARGINAL FUNCTIONS

Other job-related duties as assigned by the Clinical Manager for the EWC or SR. Director of IEI Administration

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Highly skilled, experienced professional optician.
Minimum 2 Years of healthcare/Optician experience
Professional and friendly communication with all staff and vendors
Requires a strong commitment to the accuracy of patient data
Requires the ability to handle a variety of tasks with speed, attention to detail, and accuracy
Ability to thrive in a team-driven environment
High school diploma
Practice management data entry software experience
Demonstrated data/ software and technology skills
Proficient user of Windows programs
Highly efficient multi-tasker
Skilled communicator
Maturity in judgment and demeanor
Professional ethics
Ability to meet deadlines regardless of circumstances or pressures
Attendance must be in accordance with College Policy

The Illinois College of Optometry and the Illinois Eye Institute has no contract or implied contract with its employees concerning the terms and conditions of employment. The Illinois College of Optometry and the Illinois Eye Institute and its employees each have the right to terminate the employment relationship at any time, with or without notice and no officer or employee of the Illinois College of Optometry or Illinois Eye Institute has the authority to alter or amend this expressed policy except the President, who is authorized to alter or amend this expressed policy only in writing. Termination issues regarding faculty are governed by the Faculty Handbook.

The Illinois College of Optometry provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Optician