Be a part of a world-class academic healthcare system, UChicago Medicine Medical Group, as a Lead Medical Assistant at our River East clinic. Here, you will work alongside our Multi-Specialty team. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

Located in Chicago’s Streeterville neighborhood, UChicago Medicine River East is a state-of-the-art outpatient center featuring a wide range of care services. In addition to those listed below, we offer infusion therapy, lab services, and radiology services, including CT, MRI, mammography, X-ray, DEXA scan and ultrasound.

The Lead Medical Assistant, UCM Care Network, performs a wide variety of supportive care services to patients under the direct supervision of a registered nurse or physician. The Lead CMA role provides clinical and administrative coverage for the Ambulatory setting, including the creation of daily staff schedules, performing service recovery, covering staffing gaps, and directing clinical flow. The Lead CMA, Care Network, interfaces with providers, clinical staff members and administrative staff members to ensure that each patient has an excellent experience in the clinic.

Essential Job Functions

Performs clinical care in the practice, including vitals, lab tests, aerosol nebulizations, administration of immunizations, care in urgent situations, and maintaining equipment.
Provide clinical support and leadership for faculty and staff.
Coordinates with staff and providers to enhance the quality of patient care.
Coordinates daily schedule for rooms and clinical assignments and performs quality audits on MA rooming and charting process.
Active participant and informal leader in staff meetings.
Collaborates with Care Network and clinic leadership to implement new policy and procedure and workflows.
Takes lead in the orientation of new clinical employees, participates in continuous quality improvement projects.
Assists with data collection and shares responsibility for MDI board.
Pmotes teamwork to create a positive work environment.
Uses sincere greetings with providers, staff, and families, and owns and resolves service recovery with internal and external clients.
Is aware of emergency procedures for their area and acts as a leader to staff in the case of emergencies.
Performs other duties as assigned.

Required Qualifications

A completed High School diploma or equivalent from an accredited body.
1 year of experience with the UChicago Medicine health system.
Knowledge and skills necessary to provide care appropriate to patients of the clinic.
Completion of a certified/registered program for medical assistants that is recognized by the American Heart Association or American Red Cross.
A current certificate of cardiopulmonary resuscitation training.

Position Details

Job Type/FTE: Full-Time 1.0 FTE
Shift: Days - 7 am - 6 pm
Work Location: Onsite - River East
Unit/Department: Multi-Specialty
CBA Code: Non-Union

In this role, we anticipate that you will generally work approximately 40 hours per week. We anticipate that you will generally be scheduled to work the day shift, between the hours of 7:00 am - 6:00 pm and will not be scheduled for on-call shifts. We anticipate you will be scheduled to work 90% at the River East Clinic and 10% at various offsite locations. The days of the week that you are scheduled will vary depending on the week, but we anticipate that you will be scheduled to work on weekends (Saturday) once a month.

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.

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Lead Medical Assistant, Multi-Specialty - Full-Time, Days