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Treatment Coordinator

Lightwave Dental
Posted a month ago
Location

Christiansburg, VA, US

Salary

$18 - $21 per hour

Contract type

Full Time

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At Real Life Dental, our patients are our highest priority. Our dentists and team give our patients full attention, offering a full range of services. We provide quality care in a warm, relaxing environment and use the latest technologies to ensure precise, comfortable treatments. We are committed to our patients’ smile and comfort, and work hard to help them achieve and maintain a healthy smile for life.

Who We Are

We are a growth-focused, team-driven dental practice committed to doing things the right way—for our patients and for our people.

Our culture is built on:

  • Fanatical Patient Focus
  • Obsessive Commitment to Excellence
  • Radical Candor
  • Infectious Enthusiasm
  • Creative Advantage

That means clear expectations, open communication, and a team that supports each other while holding a high standard.

Responsibilities: 

  • Educate, consult and present patient treatment plans
  • Schedules and confirms patient appointments
  • Verifies insurance for all clinical appointments
  • Enters information on dental software in patient accounts
  • Ensures and reviews entire patient account for complete and accurate information
  • Collects all monies due for services rendered
  • Uses financing options to support case acceptance
  • Develops and maintains doctor/hygiene schedules as necessary
  • Support marketing and promotional activities to increase and stimulate new patient growth
  • Greet and check patients in and out, before and after treatment
  • Educate, consult and present patient treatment plans
  • Reviews online scheduling
  • Answers incoming calls promptly and places outbound calls

 

Qualifications: 

  • High school diploma or equivalent required
  • A minimum of two years of front office experience preferably in a dental setting
  • Proficiency with Microsoft Office Suite
  • Knowledge of dental software strongly preferred- Open Dental



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