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On-Site Engineer

Sabenza IT & Recruitment
Posted 14 days ago, valid for 6 days
Location

City of Johannesburg Metropolitan Municipality, City of Johannesburg Metropolitan Municipality, GP

Salary

Competitive

Contract type

Full Time

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KeepTechnology Moving. Keep People Productive.

Are you ahands-on IT professional who enjoys solving problems, supporting users andmaking sure technology works when it matters?

We’re looking foran On-Site Engineer to join one of our clients. This is an excitingopportunity for an IT support professional who thrives in a fast-pacedenvironment and takes ownership from the first ticket to final resolution.

WHAT YOU’LL BERESPONSIBLE FOR

  • Provide daily end-user IT support, including printers, Microsoft Office applications, Intune and laptop imaging.
  • Troubleshoot network and server-related issues and resolve technical problems efficiently.
  • Manage tickets from updates and follow-ups through to successful closure.
  • Take ownership of assigned IT projects, ensuring progress and updates are maintained.
  • Provision and configure mobile phones and devices.
  • Set up and create user accounts, ensuring users have the appropriate access.
  • Maintain accurate technical documentation and contribute to defining and improving IT procedures.
  • Work closely with users and technical teams to deliver a professional, responsive IT support experience.


Requirements

WHAT YOU’LLBRING

  • 2–3 years’ experience in IT support / desktop support / on-site engineering.
  • Matric / Grade 12.
  • A+ and/or N+ certification.
  • Microsoft certification is advantageous.
  • Strong troubleshooting and problem-solving abilities.
  • Hands-on experience with end-user support, Microsoft Office, Intune and laptop imaging.
  • Exposure to network and server troubleshooting.
  • Good communication and customer-service skills.
  • Strong ticket management, documentation and follow-through.
  • Own reliable transport.
  • Ability to work on-site during standard hours.

WHY THISOPPORTUNITY?

This is more thansimply closing IT tickets. You’ll be a key on-site technology partner, helpingusers stay productive, taking ownership of technical challenges andcontributing to projects that improve the IT environment.

If you’re hands-on,dependable, technically curious and passionate about delivering great ITsupport, we want to hear from you!

READY TO MAKEAN IMPACT?

Apply now andtake your IT career to the next level!

 






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