KeepTechnology Moving. Keep People Productive.
Are you ahands-on IT professional who enjoys solving problems, supporting users andmaking sure technology works when it matters?
We’re looking foran On-Site Engineer to join one of our clients. This is an excitingopportunity for an IT support professional who thrives in a fast-pacedenvironment and takes ownership from the first ticket to final resolution.
WHAT YOU’LL BERESPONSIBLE FOR
- Provide daily end-user IT support, including printers, Microsoft Office applications, Intune and laptop imaging.
- Troubleshoot network and server-related issues and resolve technical problems efficiently.
- Manage tickets from updates and follow-ups through to successful closure.
- Take ownership of assigned IT projects, ensuring progress and updates are maintained.
- Provision and configure mobile phones and devices.
- Set up and create user accounts, ensuring users have the appropriate access.
- Maintain accurate technical documentation and contribute to defining and improving IT procedures.
- Work closely with users and technical teams to deliver a professional, responsive IT support experience.
Requirements
WHAT YOU’LLBRING
- 2–3 years’ experience in IT support / desktop support / on-site engineering.
- Matric / Grade 12.
- A+ and/or N+ certification.
- Microsoft certification is advantageous.
- Strong troubleshooting and problem-solving abilities.
- Hands-on experience with end-user support, Microsoft Office, Intune and laptop imaging.
- Exposure to network and server troubleshooting.
- Good communication and customer-service skills.
- Strong ticket management, documentation and follow-through.
- Own reliable transport.
- Ability to work on-site during standard hours.
WHY THISOPPORTUNITY?
This is more thansimply closing IT tickets. You’ll be a key on-site technology partner, helpingusers stay productive, taking ownership of technical challenges andcontributing to projects that improve the IT environment.
If you’re hands-on,dependable, technically curious and passionate about delivering great ITsupport, we want to hear from you!
READY TO MAKEAN IMPACT?
Apply now andtake your IT career to the next level!
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