This position performs routine patrols, writes incident reports, responds to non-emergency and emergency calls throughout the entire campus and as requested by security supervision. Provides security services to ensure a safe environment for staff and visitors.
Responsibilities
(30 %) * Conducts continuous random patrols, utilizing the patrol vehicle, bicycle, or foot patrol.
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(30%) * Responds to all calls received from the public, hospital staff, and the security dispatcher.
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(15%) * Monitors and pages all fire codes, as received on the fire monitor system located in security dispatch.
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(10%) * Responds to hospital emergency overhead pages as determined by security dispatch.
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(10%) * Physical management of patients going through crisis.
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(5%) * Escorts patients to In Patient Mental Health, or other areas of the facility, as requested by staff (i.e. doctor or nurse).
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OTHER DUTIES and RESPONSIBILITIES:
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Monitors and reports alarms received on the S&D alarm panel, generator alarm panel, HVAC computer, Medical Air Gases alarm panel.
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Answers all calls for assistance, received on the security emergency phone line of the facilities help line.
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Creates a maintenance work order for all calls received on the facilities help line.
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Enters information from maintenance job logs and work orders into the TMS application.
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Monitors CCTV system for any and all suspicious circumstances, dispatching a security officer when required.
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Assists with helicopter flight operations; secures and unlocks doors, as prescribed by policies and procedures, or at the direction of the Security Manager or Supervisor.
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Notifies the Security Manager and/or Supervisor via chain of command, for any and all major incidents that occur of facility property.
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Enforces parking policy, as directed.
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Escorts employees to and from their vehicle, as requested or assigned by the Security Supervisor or the Security Manager.
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Responds to all panic alarms located throughout the facility.
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Armed security staff will respond to an active shooter or other lethal threat and neutralize the threat if possible.
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Responsible for enforcing that all contractors that are working above the ceiling and/or have removed a ceiling tile have a yellow copy of the "Above Ceiling Access Permit".
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Writes reports as required by policies.
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Follows all departmental and medical center policies and procedures.
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MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows.
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Assist with morgue operations, including the handling of deceased patients.
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An employee may be required to participate in further learning opportunities offered by MyMichigan Health.
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Other duties and tasks as assigned.Â
Certifications and Licensures
BLS - Basic Life Support
Required Equivalent Experience - Within 6 months of hire.Â
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CPL - Concealed Pistol License
RequiredÂ
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DMVCHECK - DMV Record Check
RequiredÂ
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MCOLES FIREARMS - MI Commission on Law Enforcement Firearms
Required Equivalent Experience - Required pre-hire and annually after hire.Â
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PPE - Pre-Employment Psychological Examination
RequiredÂ
Required Education
Education: High School Diploma or GED
Education Specialization: General Study
Comments: Military, corrections or law enforcement experience preferred.Â
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Other Information
EXPERIENCE, TRAINING AND SKILLS:
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Interpersonal skills needed to communicate successfully with individuals and groups.
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Must pass Security Defensive Tactics Training.
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Must pass taser and pepper gel training.
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Ability to interact with people at all levels to communicate information in a clear and understandable manner.
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If driving a company vehicle must be eligible under the hospital insurance guidelines.
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PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
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Exposure to stressful situations, including those involving public contact, as well as trauma, grief and death.
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Able to wear bullet-resistant vest.
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Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
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Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
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Frequently required to sit/stand/walk for longer periods of time.
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May require frequent postural changes such as stooping, kneeling or crouching.
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To perform physical management, including, but not limited to, restraining, maneuvering, and holding combative individuals.Â
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Some exposure to blood borne pathogens and other potentially infectious material.
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Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
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Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
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Overall dexterity is required including handling, reaching, grasping, fingering and feeling.
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May require repetition of these movements on a regular to frequent basis.
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Physical Demand Level: Moderate. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and / or Walk/Stand/Push/ Pull of Arm/Leg controls.Â
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