About the Role:
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in customer service or food preparation preferred but not required.
- Ability to perform repetitive motions and stand for extended periods.
- Strong communication skills and a positive attitude.
- Availability to work a flexible schedule including early mornings, evenings, weekends, and holidays.
Preferred Qualifications:
- Experience working in a fast-paced coffee shop or food service environment.
- Knowledge of coffee brewing techniques and equipment.
- Basic understanding of food safety and sanitation standards.
- Ability to multitask effectively under pressure.
- Creative approach to customizing beverages and enhancing guest experiences.
Responsibilities:
- Prepare and serve a variety of coffee and tea beverages according to company recipes and customer preferences.
- Greet and interact with customers in a friendly and professional manner, taking orders and answering questions about the menu.
- Maintain cleanliness and organization of the work area, including equipment, utensils, and seating areas.
- Handle cash and electronic transactions accurately and efficiently using the point-of-sale system.
- Manage multiple tasks simultaneously, such as preparing drinks, restocking supplies, and assisting team members during busy periods.
Skills:
The required skills such as repetitive motions and multitasking abilities are essential for efficiently preparing multiple orders while maintaining quality. Guest service and professionalism ensure that every customer interaction is positive and welcoming, fostering loyalty and satisfaction. Creativity allows you to customize drinks and contribute to menu innovation, enhancing the overall customer experience. Patience is vital when managing busy periods and addressing customer needs calmly and effectively. Additionally, a flexible schedule enables you to adapt to varying business demands, ensuring consistent service throughout operating hours.
Monday-Friday 7am-3:30pm
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