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Buff Care Specialist - Seasonal (BCSSEAS)

Buff City Soap Westlake LLC
Posted a month ago, valid for 8 days
Location

College Station, TX, US

Salary

$11 - $13 per hour

Contract type

Part Time

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Sonic Summary

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  • The primary job function is to engage, educate, and assist guests at the cash wrap while ensuring excellent customer service.
  • Key responsibilities include managing daily store operations, maintaining store appearance, and engaging in the production of Buff City Soap products.
  • Candidates should have at least one year of experience in a customer service role and be comfortable with networking to increase brand awareness.
  • The position requires adherence to COVID-related protocols and compliance with store dress codes, including mandatory closed-toe shoes.
  • Salary for this position is competitive and commensurate with experience.

Primary job function is to engage, educate, answer all questions and check-out guests at cash wrap.


Key Responsibilities 

  • Your primary responsibility is Guest Service.
  • Assist in managing all daily store operations and store appearance as set forth in the Buff City Soap (BCS) Store Operation, Training and Reference Manual.
  • Engage in making all BCS products (including necessary packaging and labeling).
  • Routinely clean and maintain windows, furniture, tables, bathroom, floors, and trash receptacles.  Follow all cleaning procedures as detailed during training.
  • Cheerfully greet all customers and welcome them to the store.  Follow script/direction provided during training for guest interaction.   Answer questions and familiarize our guests with BCS products and their benefits.  
  • Assist customers during the checkout process and encourage participation in the BCS Loyalty Program.
  • Network and market in your stores’ general location to increase brand awareness and foot traffic into your store.
  • Follow all COVID-related protocols.
  • Always come to work presentable and in compliance with the store dress code.  Closed toe shoes are mandatory.
  • Comply with all Personal Protective Equipment & Lye protocols.





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