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Change Management Delivery Lead
We are looking to hire someone to work in our Columbus, Ohio office on a hybrid schedule (3 days a week in office)
Team is looking for a seasoned Change Management professional that brings empathy, positivity and flexibility to support various audiences. If you are a people focused team player, this role and team are right for you.
Job SummaryĀ
The Change Management LeadĀ is responsible forĀ leading the design and delivery of integrated change management,Ā projectĀ communication, and training strategies in support of enterprise transformation initiatives. This roleĀ isĀ responsible forĀ creating and implementing change management strategies and plans to drive program results to increased understanding and end-user adoption to help ourĀ people thrive through change. The roleĀ drives the translation of change impacts into scalable communication, engagement, and learning solutions that build awareness, readiness, and sustained adoption. Working closely with program leadership, stakeholders, and cross-functional partners, the lead ensures alignment of change, communication, and training efforts to business priorities whileĀ monitoringĀ adoption outcomes and enabling successful organizational transitions.Ā
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ESSENTIAL FUNCTIONS:
Lead and conduct readiness (organization, sponsor, and change), communication, and training needs assessments andĀ utilizeĀ results to develop integrated change, communication, and learning strategies and plansĀ
Conduct stakeholder impact assessments and translate findings into comprehensive engagement, communication, and training plans in partnership withĀ CorporateĀ Communications, Technical Training, and Leadership DevelopmentĀ
Lead the execution of change, communication, and training plans, ensuring alignment to programĀ milestonesĀ and driving awareness, understanding, and sustained adoptionĀ
Translate change impacts into targeted communication strategies and training solutions, including development of materials such as presentations, job aids, and learning resourcesĀ
Establish andĀ maintainĀ feedback loops, communication channels, and training programs to enable continuous knowledge transfer and support stakeholder adoptionĀ Ā
Analyze qualitative and quantitative data (e.g., readiness, communication effectiveness, training participation, and adoption metrics) toĀ identifyĀ risks, measure success, and recommend mitigation actionsĀ
IdentifyĀ and manage areas of resistance by implementing targeted communication, training, and engagement interventions to drive behavior change and minimize disruptionĀ
Provide leadership and guidance to project teams and stakeholders on change, communication, and training best practices, whileĀ facilitatingĀ discussions, workshops, and training sessions to build capability and alignmentĀ
IdentifyĀ opportunities to align change management projectĀ engagement and communication activities with other programsĀ toĀ leverageĀ existing opportunities and strengthen employeesā ability to move through multiple changes at one timeĀ
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REQUIRED QUALIFICATIONS FOR POSITION:
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Education & ExperienceĀ
Bachelorās degreeĀ
5+ years of experience leading complex, transformational change initiativesĀ
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Change Management ExpertiseĀ
AdvancedĀ knowledge of change management methodologies, tools, and best practicesĀ
Experience deploying large-scale, coordinated changeĀ and trainingĀ strategiesĀ
ProficiencyĀ with change management tools and platformsĀ
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Leadership & Ways of WorkingĀ
AdvancedĀ experience working independently and leading othersĀ
Ability toĀ operateĀ & leadĀ effectively in a matrixed environmentĀ
Demonstrated ability to engage and influence stakeholders at all levelsĀ
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Communication & Stakeholder ManagementĀ
Exceptional written and verbal communication skillsĀ
Strong interpersonal and relationship-building capabilitiesĀ
Ability to align diverse stakeholders toward a common goalĀ
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Analytical & Problem-Solving SkillsĀ
Strong analytical thinking and decision-making abilitiesĀ
Ability to translate insights into actionable strategiesĀ
Ability to interpret data, work with analytic models and advanced technologies and digital tools, with data reporting and data visualizationĀ
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Technical SkillsĀ
AdvancedĀ proficiencyĀ in Microsoft Office tools (Excel, PowerPoint, etc.)Ā
Experience using Learning Management SystemsĀ
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Ā Other RequirementsĀ
Ability to travel up to 25%Ā
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PREFERRED QUALIFICATIONS FOR POSITION: Ā
Advanced degreeĀ Ā
PROSCIĀ CertifiedĀ Ā
Instructional Design CertificationsĀ
Experience usingĀ video editing softwareĀ
Experience using training development tools such as Captivate, ArticulateĀ
Knowledge of Instructional Design methodologies, tools, and best practicesĀ
As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.
Work Authorization
Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.
Workplace Connection
We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.
We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.
Veteran Hiring & Inclusion
NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.
Equal Employment OpportunityĀ
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may also be considered for other roles that match your skills and experience.
ADA Accommodations
If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.comĀ or 1-888-640-3320
Safety Statement
Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.
E-Verify
NiSourceāÆparticipates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.
- E-Verify PosterĀ (English and Spanish)
- Right to Work PosterĀ (English and Spanish)
Salary Range*:
$96,600.00 - $144,900.00*The salary offered to a candidate is based on several factors including but not limited to the candidateās skills, job-related knowledge, and relevant experience, as well as internal pay equity.
Posting Start Date:
2026-10-01Posting End Date (if applicable):
2026-10-16Please note that the job posting will close on the day before the posting end date.
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