Position Summary

The Communications and Training Specialist on the North American (NA) Ethics & Compliance (E&C) team will support the development, implementation, and sustainment of communications, training, and engagement initiatives that advance the mission, strategic priorities, and operational objectives of the E&C program across the North and South American Group Companies of the Toyota Industries Corporation (collectively referred to as “Group Companies”).

As a member of the NA E&C team, this role contributes to the development, delivery, and continuous improvement of regional Ethics & Compliance initiatives and supports alignment with the organization's global Ethics & Compliance program.

Reporting to the NA E&C Communications and Training Manager, this role will work closely with the E&C team and business leaders across the Group Companies to help drive the effectiveness of the E&C program by supporting the planning, development, implementation, and evaluation of communications, training, and awareness initiatives. The successful candidate will translate compliance priorities, regulatory requirements, and business risks into clear, engaging resources and campaigns that empower associates to Speak Up / Listen Up, lead with integrity, make ethical decisions, and comply with applicable laws, regulations, company policies, and procedures.

This role will support the execution of annual E&C communications and training plans; develop educational materials, learner resources, and awareness tools; coordinate program deployment and logistics; monitor participation, engagement, and effectiveness metrics; and help identify opportunities to strengthen program impact through continuous improvement and innovation.

The ideal candidate will possess strong communication, training administration (analytical, verbal, and written), and project management skills, along with a passion for creating engaging learning experiences and helping associates understand and apply key ethics and compliance principles in their daily work.

Essential Position Duties

· Support the execution of E&C communications, training, and engagement plans by translating strategic priorities into actionable projects, deliverables, and implementation activities.

· Collaborate with subject matter experts, business leaders, and cross-functional stakeholders to understand business operations, compliance risks, organizational needs, and desired outcomes, and incorporate those insights into E&C communications and training initiatives.

· Support (and lead, as applicable) the end-to-end delivery of E&C training initiatives, including planning, content development, deployment coordination, learner communications, performance tracking, reporting, and continuous improvement activities.

· Develop, manage, and implement communications, awareness campaigns, and learning initiatives that support ethical culture, reinforce compliance expectations, and advance Speak Up / Listen Up behaviors across the Group Companies.

· Translate complex ethics and compliance concepts, regulatory requirements, policies/procedures, reporting processes, and risk topics into clear, practical, and engaging content tailored to diverse employee audiences.

· Create and maintain training and awareness materials, including e-learning modules, presentations, toolkits, guides, job aids, leader resources, and other educational content that supports employee understanding and application of E&C expectations.

· Maintain Ethics & Compliance training, communication, and program resources to ensure materials remain accurate, current, accessible, and aligned with organizational requirements.

· Build and maintain effective working relationships with business leaders, functional partners, and other stakeholders to support awareness, engagement, and successful execution of Ethics & Compliance initiatives.

· Coordinate and manage multiple concurrent projects and deliverables, ensuring communications and training initiatives are executed effectively, on schedule, and aligned with program objectives.

· Support the deployment and administration of compliance training programs, including learner communications, learning management system (LMS) activities, completion monitoring, and stakeholder follow-up.

· Monitor and report on training, communications, and engagement metrics to evaluate effectiveness, identify trends and opportunities, and support data-driven decision making.

· Proactively identify opportunities to improve processes, content, delivery methods, and program effectiveness, and recommend enhancements that strengthen employee engagement and program impact.

· Coordinate with external vendors, consultants, and service providers, as needed, to support the development, delivery, administration, and continuous improvement of E&C program and initiatives.

· Support the regional E&C program and team in a manner that aligns with broader global program objectives, frameworks, and governance expectations.

· Manage assigned projects, tasks, and activities

· Manage and/or lead assigned project teams

· Ability to work in a constant state of alertness and safe manner

· Additional duties as assigned

Education, Experience & Skills

Required:

· Bachelor’s Degree in communications, public relations, education, learning and development, organizational development, marketing, business, compliance, or a relevant field

· 3-5 years of professional experience in ethics and compliance, regulatory compliance, corporate communications, learning and development, employee training, or related fields

· Experience supporting complex initiatives within a regional, multi-site, or global organization

· Strong project management skills with the ability to manage multiple priorities and deadlines

· Strong stakeholder management and relationship-building skills

· Experience working with learning management systems (LMS) and/or training platforms

· Experience developing and delivering employee communications, training, awareness, and engagement initiatives, with the ability to translate complex concepts, requirements, and information into clear, practical, and engaging content for diverse audiences

· Experience analyzing metrics, reporting results, and identifying opportunities for improvement

· Effective problem-solving and critical-thinking skills

· Ability to collaborate effectively across functions and organizational levels

· Customer-focused mindset with a commitment to delivering high-quality service and support

· Strong written, verbal, and presentation communication skills

· Results-oriented with the ability to manage priorities and deliver outcomes

Preferred:

· Experience supporting culture, ethics, speak-up, or employee engagement initiatives

· Experience with Articulate 360 Storyline

· Experience with Microsoft Suite with an emphasis on SharePoint

Physical Requirements / Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals must sit or stand throughout the workday as needed to perform essential functions. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion. Ability to concentrate, read and comprehend complex data. Frequent handling of documents and use of computer and telephone. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

Travel

Travel within North America may be required (up to 25%, but possibly as high as 40%). Travel to and within South America (Argentina and Brazil) may be required (up to 3-5%). Ability to drive safely and valid driver’s license required. Possibly two international trips may be required; therefore, a valid passport is required.

Learn more about this Employer on their Career Site

Compliance Analyst - Communications and Training