Trailer Sales Associate

Happy Trailers is a family-owned and operated dealership with 15 locations across Texas and Oklahoma. We take pride in delivering high-quality trailers and exceptional customer service. Our core values - Positively Happy, Uncommonly Honest, Extreme Customer Focus, Professional Excellence and Relentless Hustle - guide every interaction with our customers and our team.

We are expanding and seeking a motivated Sales Associate to join our Converse, TX location.

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POSITION OVERVIEW:

As a Trailer Sales Associate, you will help customers find the right trailer for their needs, provide product education, and guide them through the full sales process. This role requires strong communication skills, a positive attitude, and the willingness to learn product specifications quickly.

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ESSENTIAL JOB DUTIES & RESPONSIBILITIES:

• Greet customers promptly and professionally.
• Assist customers in evaluating trailer options by explaining product specifications, features, and pricing to help align selections with customer requirements.
• Learn and maintain detailed knowledge of trailer models, features, towing requirements, applications, and all registration paperwork.
• Processes sales transactions accurately, including completing purchase agreements, financing paperwork, and related documentation in compliance with company and regulatory standards.
• Maintains up-to-date knowledge of trailer inventory, including new arrivals, current stock levels, and unit conditions, to provide accurate information to customers and management.
• Supports follow-up communication with prospective and existing customers to advance sales opportunities and encourage repeat business.
• Coordinates with the finance and service departments to support smooth delivery of sold units and resolution of customer inquiries or concerns.
• Assist and submit Rent to Own applications.
• Enter new arrivals into Smartsheets.
• Purchase used units, appraise used units for trade in or purchase.
• Be knowledgeable about financing options to communicate with the customer
• Generate leads by posting on Facebook Marketplace
• Follow up with leads and existing customers to encourage repeat business and maintain strong relationships.
• CRM – Enter customer information for all leads, update status, and follow-up
• Demonstrate company values and ensure a consistently positive customer experience.
• Performs other duties as assigned or requested.

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STANDARD REQUIREMENTS & QUALIFICATIONS:

• High school diploma or equivalent combination of education and work experience.
• Demonstrated experience in a sales, customer service, or related customer-facing role.
• Ability to communicate product information clearly and accurately in written and verbal form.
• Proficiency with standard office and point-of-sale software sufficient to complete sales documentation and reporting tasks.
• Fluent in English; Spanish fluency strongly preferred.
• Ability to work outdoors, lift up to 50 lbs., and assist with moving trailers when needed.

Compensation is hourly plus commission plan

HOURS:

M-F 8AM-5PM

SAT 8AM-12PM

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance