Security Officer

Why the National Baseball Hall of Fame and Museum?

Working at the National Baseball Hall of Fame is a career experience unlike any other. Every member of our team is a steward of the game’s history. Our mission is simple - we preserve history, honor excellence and connect generations. These six words define our commitment to giving fans and visitors a home to celebrate the game and its history, honor the all-time greats, and make memories that will last a lifetime.

To best fulfill our mission we prioritize people, and that starts with our own team. We deeply value and support our dedicated team members. We provide a respectful and inclusive workplace. We work to foster connection, grow, and cultivate talent, and provide flexibility to best support the health and well-being of our staff – all while having fun along the way. 

If you are a baseball fan, a fan of museums, a student of history, love arts and culture, or someone who appreciates the unique connections that sports can create, this could be the team for you!

The Cooperstown Pitch.

Located on Main Street in the heart of picturesque Cooperstown, New York, the National Baseball Hall of Fame and Museum opened its doors for the first time on June 12, 1939, and has grown to become one of the country's most popular destinations. The Hall of Fame is the home of the game’s treasures, where the magic of baseball’s stories and legends are passed on from generation to generation.

With its character and charm, the Village of Cooperstown is an American treasure. For many Cooperstown means baseball, but it also offers golf, shopping and dining, hiking, biking, snowmobile trails, a pristine lake, unique museums, world-class arts, and a wide array of craft beverages.

To check out more information about living and working in Cooperstown, please visit: https://www.cooperstownny.org/about-cooperstown/

Our Commitment to Diversity, Equity, Accessibility & Inclusion.

We’re looking to recruit, hire, and collaborate with people of all backgrounds to help us build a team with varied perspectives and experiences. We are committed to cultivating a diverse, inclusive, welcoming, and supportive environment for all and are proud to be an Equal Opportunity Employer.

Overview

The National Baseball Hall of Fame and Museum is seeking a dependable and observant Security Officer to help maintain a safe, secure, and welcoming environment for visitors, staff, and Museum collections.

Security Officers play an important role in protecting the Museum and supporting its daily operations. This position combines building security, safety monitoring, emergency response, and visitor assistance. The ideal candidate is attentive to detail, exercises sound judgment, and works well both independently and as part of a team.

Position Type

This is a full-time, benefits-eligible position working in person at the National Baseball Hall of Fame and Museum in Cooperstown, NY. Benefits include health insurance, dental insurance, retirement, flexible spending accounts, an employee assistance program, and paid time off (vacation, sick time, and holidays).

The hourly pay range for this position is $17.00–$18.50.

Shifts as noted, 12:00 a.m. to 8:00 a.m., 8:00am to 4:00pm., and 4:00pm to 12:00am., including weekends and holidays as scheduled. Schedules are established in advance; however, flexibility is required to accommodate occasional shift changes, extended coverage when necessary, and special events.

Essential Duties and Responsibilities

• Conduct routine security patrols throughout Museum buildings and grounds to help maintain a safe and secure environment.
• Monitor security and fire alarm systems, respond to alerts, and report potential safety or security concerns.
• Monitor building access, secure designated areas, and assist with opening and closing procedures as assigned.
• Respond to emergencies, incidents, and safety concerns, coordinating with supervisors, emergency responders, and other departments as needed.
• Assist visitors and staff by providing information, responding to questions, and addressing concerns in a professional and courteous manner.
• Identify and report safety hazards, equipment malfunctions, and other conditions that may affect Museum operations.
• Maintain accurate daily activity logs, incident reports, and other required security documentation.
• Conduct assigned safety inspections, including fire extinguisher checks, and assist with safety training and emergency preparedness activities.
• Support parking operations, lost and found, special events, and other security-related responsibilities as needed.

Qualifications

• High school diploma or equivalent required.
• Must be able to meet New York State Security Guard registration and training requirements. Prior registration is not required; assistance with the registration process will be provided.
• Valid New York State driver's license and an acceptable driving record required.
• Previous experience in security, public safety, emergency response, or a related field preferred.
• Strong communication, observation, and problem-solving skills.
• Ability to remain calm, exercise sound judgment, and respond appropriately in emergency situations.
• Ability to work independently and collaboratively with staff and visitors.
• CPR, AED, and First Aid certification preferred; training will be provided for candidates who are not currently certified.

Physical Demands and Work Requirements

• Ability to stand and walk for extended periods while conducting security patrols.
• Ability to navigate stairs and respond promptly to emergencies throughout Museum facilities.
• May perform duties outdoors in varying weather conditions.
• Ability to lift and carry up to 50 pounds, with or without reasonable accommodation.
• Ability to work independently for extended periods.
• Must be available to work during the Hall of Fame’s special events throughout the year, including mandatory availability during Hall of Fame Weekend, the Hall of Fame’s signature annual event.

Typical Equipment Used

• Electronic security and fire alarm monitoring systems.
• Security communication and patrol equipment.
• Standard office equipment and incident reporting systems.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.