Facilities Specialist

Job Details: Job Location: Glen Ivy Hot Springs Spa - Corona, CA, Position Type: Full Time, Salary Range: $19.50 - $20.50Hourly, Position Summary:  The Specialist position is set apart from Technician 1 and 2 because it requires a minimum of 5 years’ Experience and/or a related certification in a specialized field including but not limited to pool service, painting, construction, carpentry, plumbing, mitigation, irrigation, electrical work or any other skill which is beneficial to the Facilities and Maintenance Department. Education/Training:   High School diploma or equivalent required Technical training related to Facilities Systems, Commercial Pool/Spa Service & Repair, Landscape Irrigation installation, control and service and/or in construction trades preferred. Minimum 5 years’ experience in some or all of the following and has consistently demonstrated: Experience:  • Facilities Maintenance and Repair, Commercial Pool and Spa Maintenance and Repair, Landscape Service/Maintenance and/or experience in various trades of construction.• Knowledge and experience in facilities repair and maintenance with understanding of electrical and plumbing systems and the safety/regulatory codes pertaining to them. • Knowledge and experience with all pool and spa operations including maintenance, water treatment, cleaning and local health codes.• General understanding of the hospitality business and ability to focus on guest’s needs.Job-Related Skills:  • Must have excellent communication skills.• Demonstrate ability to properly use tools, equipment and chemicals in a safe manner.• Able to work well with others and in a team environment.• Ability to trouble shoot electrical, plumbing and mechanical systems and schedule or conduct repairs.  • Ability to successfully multi-task in an organized and complete manner while maintaining a consistent and clear attitude of service.• Ability to purposefully communicate with staff, co-workers and management in a professional manner.• Consistently project a personable, approachable and welcoming presence.• Being accountable for the success of team and individual goals.• Ability in basic computer operations using e-mail, Excel and Work Order Management software systems. Duties & Responsibilities:  Guest Service• Must provide exceptional guest service to internal and external guests by ensuring a safe, clean and esthetically pleasing property at all times.• Attend to guest complaints, concerns, inquiries, and comments and use proper discretion when resolving these issues.• Ensure that all facilities maintenance needs and/or inspections are completed with minimal guest impact.• Always maintain a high level of attention to quality, detail, teamwork and customer service • Maintain Glen Ivy’s standard for excellence in the spa industry• Is Consistently in proper uniform and meets personal grooming expectations at all times. Work Place Safety • Ensure that all guest areas are kept safe, clean and organized at all times.• Follow all company policies, procedures and safety requirements.• Ensure dedicated zone is prepared for monthly safety walk through inspections and assigned Work Orders are completed.  • Consistently follows all OSHA and Health Department regulations.  • Complete Glen Ivy Way safety training/testing documents are being completed. Work Orders/ Projects• Accountable for Work Order completion in a timely manner.• Prioritize work orders for completion.  • Close out work orders as they are completed.  • Notify Goco Supervisor of worker completion or if additional work is required.• Prepare for weekly zone walk trough’s with staff Supervisor to ensure work orders are being completed properly and communicate any questions or concerns. Inventory Control • Follow the implemented inventory system to ensure critical supplies are on hand for the majority or repair and maintenance needs.• Ensure all inventory areas are well maintained and organized.• Communicate with Supervisor regarding needed supplies based on inventory counts and monthly budgeting, in order to maintain proper inventory par levels at all times.  • Accountable for tools and supplies provided by the Company.• Does not use personal tools to perform job duties.• Returns all common use tools daily, stored and secured properly after use. Additional Responsibilities:o Drywall and texture repairo General paintingo General plumbing installation and repairo Basic electrical installation and repair o Troubleshooting and installations of electrical and HVAC equipmento Basic construction /carpentryo Installing various type of flooringo Tile and grout repairo Installing various plumbing and electrical fixtureso Cleaning and maintaining pools, spas and water featureso Installing various types of pool and spa equipmento Repairing cool deck and mastic jointso Working with hazardous material such as muriatic acid and bleacho Off loading and distributing 55 gallon of chemical drum to various locationso Operating front end loadero Operating and maintaining high pressure washero Operating drain augero Cleaning and maintaining sink and shower drain, toilets and urinalso Cleaning and maintaining air condition units and filterso Cleaning and maintaining hot water heaters and boilerso Cleaning and maintaining various type of laundry equipmento Cleaning and maintaining shower and lavatory fixtureso Perform simple labor o Carrying supplies, equipment and toolso Demolition o Assembling various types of furniture and cabinetryo Moving furniture or boxes of productso Clean work sites from trash and debriso Organizing and maintaining work area and shops This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in workload, rush jobs or technological advances.) Qualifications: