Communications Technician

What You’ll Do

The City of Cortez is hiring full-time Communication Technicians to support police, fire, and EMS response across the Cortez/Montezuma County area. This entry-level, onsite role is essential to keeping accurate information moving quickly between the public and first responders.

Key responsibilities include:
- Receiving and documenting emergency and non-emergency information
- Dispatching police, fire, and EMS units; operating radio systems as needed
- Using 911 and multi-line phone systems and related computer tools
- Maintaining clear, calm communication and sound judgment under pressure

Minimum qualifications:
- Age 18+; High School Diploma/GED
- English proficiency (speak/read/write); type 35 wpm
- Colorado Driver’s License (or ability to obtain)
- Availability for rotating shifts, nights, weekends, and holidays
- Ability to obtain required certifications within one year (APCO, EMD, NIMS, Notary)

Pay: $23.57/hour. Apply to start your dispatcher training and build a public-safety career.

Your Benefits

Medical, dental, and vision insurance; life insurance; retirement; paid vacation; and sick leave.

A Typical Shift

You’ll work from the communications center on a rotating schedule, moving between steady call volume and high-urgency moments. Your shift begins by logging in, checking system status, and reviewing updates from prior shifts. Throughout the day (or overnight), you’ll balance incoming information, careful documentation, and rapid coordination as situations change. Training is structured: classroom instruction, online modules, and about three months of guided, on-the-job practice to build confidence with real-time scenarios and local protocols.