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Customer Service Advisor AN3143- Cranbury

Valvoline Oil/Mr. Sparkle Car Wash
Posted 3 months ago, valid for 10 days
Location

Cranbury, NJ 08512, US

Salary

$17 - $18 per hour

Contract type

Full Time

Paid Time Off
Life Insurance
Tuition Reimbursement
Employee Discounts

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Sonic Summary

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  • Valvoline Instant Oil Change (VIOC) is hiring a Customer Service Advisor in Cranbury, NJ, with a salary range of $17.00 to $18.00 per hour.
  • The position requires effective interpersonal and communication skills, along with a positive customer-service mentality.
  • Candidates should be comfortable suggesting additional services based on inspections and recommendations and must be able to lift 50 pounds.
  • No specific prior experience is required as VIOC offers a comprehensive training program to develop the necessary skills.
  • The role includes benefits such as paid training, PTO, employee discounts, and opportunities for advancement.

Job DetailsJob Location: AN3143 - Valvoline - Cranbury - Cranbury, NJ 08512Position Type: Customer Service RepresentativeSalary Range: $17.00 - $18.00 HourlyValvoline Instant Oil Change (VIOC) is looking for a career-driven individual to fill a Customer Service Advisor (CSA) position   As a Customer Service Advisor, you are often the first and last face our guests see. You will create lasting impressions and build loyal relationships while presenting oil change options and preventive maintenance services.  No matter your experience, our training program will prepare you to communicate successfully with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you become an expert on our products, services and company knowledge.  Job Benefits: We offer an outstanding training program with competitive benefits: Fun work environment PTO (personal time off) Paid, on-the-job training Company-provided uniforms and tools Employee discounts 401(k) with match Tuition / certification assistance; access to a FREE online university Advancement opportunities; we promote from within Competitive pay, flexible schedule with no late-night hours Medical / dental / vision / life insurance Hands-on Training Great team spirit and much more!       QualificationsRequirements: Comfortable suggesting additional services to guests based on inspection and / or manufacturer and VIOC recommendations Effective interpersonal and communication skills Positive face-to-face interaction with guests Positive, friendly attitude; customer-service mentality and the ability to be a team player Enjoys working in a fast-paced environment; demonstrates an effective sense of urgency / energy Fluent in English (reading / writing / speaking); Fluency in Spanish not required, but helpful Possesses the desire and ability to learn Able to lift 50 pounds Has full body mobility; ability to twist, turn, bend at the waist, squat and go up / down stairs Able to work on feet for extended periods of time with hands above the head Willing to be top-side technician cross-trained Comfortable working in a non-climate-controlled environment




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