$750 Sign On Bonus
- $100 after 30 days
- $200 after 60 days
- $450 after 90 days
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The Security Officer is responsible for maintaining a safe, secure, and welcoming environment for guests, team members, and company assets. This position provides guest service while enforcing company policies, protecting property, responding to incidents, and ensuring compliance with Colorado gaming regulations and company standards.
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Responsibilities
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- Patrol casino, hotel, parking areas, restaurants, and surrounding property to ensure the safety and security of guests and team members.
- Provide exceptional guest service by assisting guests with questions, directions, and concerns.
- Monitor suspicious activity and investigate incidents involving theft, disturbances, accidents, or policy violations.
- Respond to emergencies including medical situations, fires, evacuations, alarms, and guest disturbances.
- Complete detailed incident reports, accident reports, and daily activity logs.
- Enforce company policies and procedures in a professional and consistent manner.
- Assist with removing disruptive individuals from gaming and non-gaming areas when necessary.
- Monitor entrances, exits, restricted areas, and surveillance concerns.
- Conduct property inspections to identify safety hazards and security risks.
- Assist local law enforcement, emergency responders, and regulatory agencies as needed.
- Provide escorts for team members, guests, and cash transfers when required.
- Maintain confidentiality regarding company operations, guest information, and security procedures.
- Support special events, promotions, and property-wide operations as directed.
- Ensure compliance with Colorado Division of Gaming regulations and company policies.
- Maintain a professional appearance and demeanor at all times.
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Qualifications
Colorado Support License Required!
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Education and Experience
- High School Diploma or GED required.
- Previous security, law enforcement, military, hospitality, casino, or customer service experience preferred.
- CPR, AED, and First Aid certification preferred or ability to obtain certification.
- Prior gaming industry experience preferred but not required.
Knowledge, Skills, and Abilities
- Strong customer service and communication skills.
- Ability to remain calm and professional during stressful situations.
- Excellent observation and conflict resolution skills.
- Ability to write clear and accurate reports.
- Ability to make sound decisions in emergency situations.
- Basic computer skills and ability to utilize incident reporting systems.
- Ability to work independently and as part of a team.
Physical Requirements
- Ability to stand and walk for extended periods of time.
- Ability to patrol multiple areas of the property, including stairs and parking facilities.
- Ability to occasionally lift and carry up to 50 pounds.
- Ability to respond quickly to emergencies.
- Ability to work indoors and outdoors in various weather conditions.
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Pay Range
USD $16.00 - USD $17.00 /Hr.
Tipped Position
This position earns tips
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