Table Games Director, Mardi Gras Casino

Delaware North Gaming is hiring a Table Games Director to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As a Table Games Director, you will be responsible for the strategic and operational leadership of all table games operations, ensuring a high-quality guest experience while driving profitability and regulatory compliance. This role oversees staffing, game performance, budgeting, and internal controls, while partnering closely with casino leadership to achieve operational and financial goals. If you want a job that provides fast-paced work in a collaborative environment where there are endless opportunities, apply now.

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.

• Manage team members, ensuring clear understanding of roles and responsibilities, while allocating staff to table games to maintain game integrity and staffing needs 
• Analyze customer play for cheating, scams, and suspicious activity, maintaining awareness of all pit operations including the poker room 
• Maintain knowledge of table game rules and floor layouts, implementing policies and procedures for security, efficiency, and guest service improvement 
• Ensure availability and proper functioning of equipment, handle guest complaints, and build rapport with casino players for guest satisfaction 
• Provide daily and monthly reports on table games performance, including explanations for unusual activity and fluctuations, while reviewing technologies for departmental efficiency improvements 

• 10+ years of casino industry experience and at least 5 years of casino management experience is required 
• Thorough knowledge of table games' policies and procedures 
• Basic math and computer skills including Microsoft Office Suite 
• Professional attitude and appearance 
• Ability to work weekends, holidays, and evening hours as business demands