Residential Aide - Fisher Swing Shift (FT)

Alcott, a leading nonprofit agency providing critical mental health and supportive housing services to low-income adults across Los Angeles County, is looking for a compassionate and dependable Residential Aide (Swing Shift) to support residents in our ODR Interim Housing program in South Los Angeles.

If you have experience working in mental health, recovery, or homelessness services and want to be part of a supportive, mission-driven team, this is your chance to make a meaningful impact in the community. Help us create a safe and welcoming space where individuals can stabilize and rebuild.

Key Details
Job Title: Residential Aide – Swing Shift
Department: ODR Interim Housing
Reports To: Program Manager
FLSA Status: Non-Exempt
Work Setting: On-Site
Schedule: Full-Time, Swing Shift (Sunday to Thursday)
Location: South Los Angeles

What You’ll Do: The Impact You’ll Make

As a Residential Aide, you’ll play a key role in supporting residents’ safety, daily routines, and overall experience in the program. You’ll be a calming and consistent presence, promoting respect, stability, and recovery for individuals facing housing insecurity and behavioral health challenges.

Resident Support & Facility Care
• Respond promptly and professionally to resident requests and needs
• Support residents in maintaining independence and engagement in daily routines
• Assist with meal prep, serving, and group activities as needed
• Encourage and model appropriate behavior in shared living environments

Monitoring, Safety & Documentation
• Conduct regular safety rounds and monitor resident behavior
• Respond to emergencies according to protocols
• Maintain cleanliness of shared areas including hallways, restrooms, and laundry rooms
• Complete shift documentation, incident reports, and daily logs accurately and on time

Program Operations & Teamwork
• Answer phones, take messages, and greet visitors
• Assist with scheduled activities, medication observation, and meetings
• Communicate clearly with other team members and provide thorough shift handoffs
• Perform additional duties as assigned by the Program Manager

What You’ll Bring: Your Qualifications

Required
• Minimum of one (1) year of experience working in mental health, substance use, or homeless services
• Candidates with lived experience are strongly encouraged to apply
• If in recovery, at least one (1) year of continuous sobriety required

Skills & Abilities
• Ability to remain calm, patient, and professional during conflict or crises
• Strong written and verbal communication skills
• Basic computer skills, including Microsoft Office and familiarity with documentation systems
• Valid California Driver’s License, clean driving record, and insurability under agency policy
• Must pass Live Scan background check

Preferred Qualifications
• High School Diploma or GED and current CPR certification
• Experience supporting high-needs populations in a residential setting
• Organized, reliable, and committed to team-based care

Why Join Alcott?
Alcott is a compassionate, mission-driven organization making a real difference in the lives of vulnerable Angelenos. When you join our team, you become part of a community committed to stability, recovery, and social justice.

• Meaningful Work: Be part of a supportive housing team helping people regain safety and independence
• Supportive Team: Work alongside professionals who value collaboration, empathy, and accountability
• Outstanding Benefits: Enjoy 100% employer-paid Medical and Dental (employee only), a 403(b) retirement plan with a 6% employer match, and paid vacation and sick time
• Growth Opportunities: Access supervision and training to support your professional development

Alcott is an Equal Opportunity Employer and supports the Americans with Disabilities Act. We adhere to the Fair Chance to Compete for Jobs Act of 2019.