Calling Agent — Full Time

Location: Aliana/Richmond, TX 77407
Pay: $12–$15 per hour
Employment: Full-time

We are looking for a Calling Agent to support customer communication across all seven of our spas. Working from a centralized office supporting our spa teams, this role focuses on EFT-related messages and follow-up, outbound calls about current specials, and helping customers connect with the appropriate spa.

What you will do

Handle EFT-related customer messages and follow-up using approved procedures.
Make outbound calls to share current spa specials and promotions.
Help interested customers schedule appointments at the appropriate spa.
Maintain clear notes on customer conversations and follow-up needs.
Coordinate customer questions and unresolved issues with the appropriate spa team.
Treat customer and membership information confidentially and communicate professionally.

This is a centralized calling role supporting all seven spas, not an individual spa front-desk position.

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