Description

As an Inbound Payment Center Representative, you'll interact with rental customers of Graceland to answer questions regarding their account and collect monthly payments. You just need to enjoy building connections with and helping customers!

Communicate in a professional manner with customers regarding rental accounts
Process customer payments
Discuss acceptable payment arrangements
Interact internally with various other departments
Promptly accept inbound calls from customers on a national level
All other duties as assigned by management
Hours-8:00 a.m. - 4:30 p.m.

Requirements

High School Diploma or equivalent
Excellent customer service skills with prior experience preferred
Outgoing personality
Solid computer, grammar and multi-tasking skills
Strong attention to detail with time management and decision-making skills
Ability to work comfortably in a fast-paced, high-volume payment center

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