PART TIME RISK ADMINISTRATIVE SPECIALIST

Role

Refers charged off accounts and manages all accounts affected by bankruptcy. Receives and responds to legal orders to withhold, including but not limited to, garnishments, liens and levies. Assist with charge off recommendations and civil legal case referrals. Monitors and tracks non-resident alien accounts and ensures proper yearend tax reporting.

Major Duties and Responsibilities

1. Manage all accounts affected by bankruptcy including receiving notice, maintenance of accounts, correspondence with Credit Union and debtor attorneys and Bankruptcy Trustees, court appearances as required, preparing reaffirmation agreements, etc. Posting payments from bankruptcy trustees. Compiles Call Report data regarding bankruptcy filing statistics. 

2. Recommends and assists in preparing delinquent accounts for charge off approval on a periodic basis. Upon approval, complete charge off administration including posting appropriate transaction, contact with members, etc. Notifies Board of Directors of any discrepancy between management- approved charge off amount and actual posting. Compiles charge off data for Call Report. Acts as a resource for staff regarding bankruptcy and charged off accounts.

3. Monitor and respond to garnishments, liens, and levies. Ensures member files are maintained in good order and imaged and indexed correctly, including copies of required legal notices, bankruptcy documents etc. regarding, bankrupt accounts, accounts affected by legal levy, charge offs.

4. Administers monitoring of non-resident alien accounts for compliance, tax reporting and appropriate documentation. Oversee compilation, preparation and mailing of IRS tax forms including 1042-S and 1099-C Cancellation of Debts.

5. Assists with the preparation and transmission of civil legal referrals and manages civil cases from referral to recovery of funds.

6. Performs review of system programming/software changes and provide input as to the effect the change has on the charge off process and/or bankruptcy.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Knowledge & Skills

Spanish speaking is a plus.

Experience

2-5 years of similar or related experience, including preparatory experience

Education/Certifications/Licenses

A 2-year college degree or completion of a specialized course of study at a business or trade school requiring approximately 64 credit hours Preferred High School or Equivalent Accepted

Interpersonal Skills

A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with members, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

ADA Requirements

Physical Requirements

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Acknowledgment

Nothing in the position description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be construed as a guarantee of employment for any period of time.

Topside FCU is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.