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Bilingual Customer Solution Center Agent (10a-7p)

Hilltop Holdings
Posted 5 months ago, valid for 12 days
Location

Dallas, TX 75320, US

Salary

Competitive

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • The Bilingual Customer Solution Center Agent at PlainsCapital Bank will provide full-cycle customer support in a call center environment.
  • Candidates should have a minimum of 1 year of experience in customer service roles.
  • The position offers a competitive salary, though the specific amount is not mentioned.
  • Benefits include 11 paid holidays, over 15 days of PTO, 401k matching, and health benefits.
  • PlainsCapital Bank is a well-established financial institution with a strong commitment to relationship banking and customer care.

Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!

 

The Bilingual Customer Solution Center Agent will answer incoming calls from PlainsCapital Bank customers while exhibiting service beyond expectations. Will provide full-cycle customer support in a call center setting by professionally greeting callers, providing appropriate information, resolving issues and concerns, transferring calls, and taking messages, as necessary.


PlainsCapital Bank was founded in 1988 by a group of young bankers who dreamed of bringing relationship banking to their hometown of Lubbock, Texas. With the acquisition of Plains National Bank, a Lubbock financial institution with one branch and approximately $198.8 million in assets, they began growing the bank one relationship at a time.

Over 30 years later, PlainsCapital Bank has held fast to its tried-and-true relationship-based culture and its commitment to financial strength and stability. PlainsCapital Bank ranks sixth among the largest banks headquartered in Texas by deposits and has a statewide presence with approximately 55 locations in markets such as Austin, the Coastal Bend, Dallas, Fort Worth, Houston, Lubbock, the Rio Grande Valley, and San Antonio. Backed by decades of experience, our knowledgeable bankers are renowned for their straightforward approach and for taking exceptional care of their clients. They bring both financial and industry expertise along with vast local market knowledge to each client relationship.

PlainsCapital Bank conducts both commercial and consumer banking, providing a full suite of commercial banking products and services to fit any business model and convenient services, personal attention, and account features to help simplify managing personal finances.

PlainsCapital Bank continues to remain strong and stable, delivering highly personalized service and a single point of contact to help customers reach their financial goals.

To learn more, please visit us online at plainscapital.com/about.




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By applying, a Hilltop Holdings account will be created for you. Hilltop Holdings's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.