Quality Assurance Specialist, Support Services

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY

• Works under supervision 
• Hospital and Hospital-Based Clinic Quality Assurance 
• 100%25 onsite - no remote functionality Weekdays - Rotating schedule required for 1st & 2nd shifts 
• Position not desk based - 90%25+ time spent on feet walking facilities 
• Must be able to utilize personal vehicle to transport to remote facilities throughout DFW
  
   

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  High School Diploma or equivalent or 
  Two years of college or 
  Bachelor's Degree 
   

• Experience
  5 years related experience in health care environment with High school or 
  3 years related experience in health care environment with 2 years of college or 
  1 year related experience with Bachelor's degree. 
   
• Preferred Experience
  • 1 Year+ Quality Assurance and/or Inventory Control in hospital or healthcare based setting within Support Services (Environmental Services, Nutrition Services, etc)

JOB DUTIES

• Maintains general knowledge of all Divisional processes and data elements. Manages all Quality Assurance programs as directed by the Service Line Executive Team.
• Identifies issues and trends, analyzes data, proposes solutions, keeps statistics and reports to management for performance improvement opportunities. Provides input to identify quality and process improvement opportunities within all Divisional Service Lines.
• Reviews all Service Line credentialing Processes and works collaboratively with the credentialing team to develop Quality Assurance metrics and benchmarks.
• Investigates and responds to Quality Assurance inquiries, problems, questions or requests in timely and professional manner to ensure resolution and positive Quality Assurance.
• Documents appropriate information on computer system based upon department documentation standards. Handles critical workloads and/or department special projects as assigned.
• Processes assigned reports.
• Demonstrates ongoing competency skills. Demonstrates above level problem solving skills and decision-making abilities. Demonstrates knowledge of various regulatory agencies.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.