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RV Operations Customer Service

Brown & Brown Insurance
Posted a month ago, valid for 11 days
Location

Dallas, TX, US

Salary

$18 - $20 per hour

Contract type

Full Time

Health Insurance
Paid Time Off
Life Insurance
Disability Insurance
Tuition Reimbursement

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Sonic Summary

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  • Brown & Brown is seeking an RV Operations Customer Service representative to assist customers with coverage questions and enrollment processes.
  • The role involves advising customers on program benefits, directing them to appropriate departments, and providing technical assistance.
  • Candidates should possess excellent communication skills, proficiency in Microsoft Office, and knowledge of RVs and roadside assistance.
  • The position requires at least one year of relevant experience, and the pay range is $18.00 to $20.00 per hour.
  • Brown & Brown promotes a meritocratic culture and offers comprehensive benefits focused on the total well-being of its teammates.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & BrownĀ isĀ seekingĀ anĀ RV Operations Customer ServiceĀ to join our growing team!  

     

The Operations Customer Service position assists customers with questions about coverage, enrolling in the program, and being connected to the department that can bestĀ assistĀ with an issue.Ā 

Ā 

How You Will Contribute:   

  • AdvisingĀ customers aboutĀ the benefitsĀ of our programs,Ā assistingĀ with requests for covered benefits, and enrollment.Ā Ā 

  • Directing customers to the department that can bestĀ assistĀ them.Ā Ā 

  • Front-endingĀ technicalĀ assistanceĀ calls.Ā Ā 

  • AssistingĀ with enrollment or renewals.Ā 

Ā 

Skills & Experience to be Successful:  

  • Excellent written and verbal communication skills.Ā Ā 

  • Proficient with Microsoft Office Suite and industry standard web applications.Ā Ā 

  • Ability toĀ maintainĀ a high levelĀ of confidentiality.Ā Ā 

  • Knowledge of RV’s and roadsideĀ assistance.

Pay Range

$18.00 - $20.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability InsuranceĀ Ā 
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition ReimbursementĀ 
  • Mental Health & Wellness: Free Mental Health &Ā Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.Ā 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.Ā 


Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be YourselfĀ Ā 

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, ā€œThe Power to Be Yourselfā€.Ā 




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By applying, a Brown & Brown Insurance account will be created for you. Brown & Brown Insurance's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.