Job Summary
 The Traffic Manager is responsible for the accurate, timely, and efficient trafficking of creative assets across a highly complex, large-scale, multi-channel account portfolio. This role plays a critical function in ensuring media buys are fulfilled correctly and on schedule across traditional and digital channels, while serving as a strong collaborator with Account Management, Media, Production, and external partners.Â
The ideal candidate brings deep hands-on traffic management experience, strong operational rigor, and excellent communication skills. This role may include light project management support, particularly in coordinating timelines, approvals, and cross-functional handoffs, but the primary focus is traffic execution and oversight.
Responsibilities
- Lead end-to-end trafficking of creative assets for a highly complex, multi-channel account, ensuring accuracy, compliance, and on-time deliveryÂ
- Traffic assets across traditional and digital channels, including but not limited to: Broadcast, Digital & Programmatic, Paid Search, Paid Social, YouTube / Online Video, OOH, Print, and Site DirectÂ
- Partner closely with Account Management and Media teams to obtain and clarify direction related to markets, messaging, assets, run dates, and specificationsÂ
- Generate and manage Creative IDs, file naming conventions, and asset tracking to support reporting, dashboards, and auditsÂ
- Input and maintain accurate trafficking details within Media Insertion Orders (MIOs) and related systemsÂ
- Coordinate internal and external approvals prior to releasing traffic instructions to media partners and vendorsÂ
- Proactively identify risks, gaps, or timing issues and communicate solutions early to project teamsÂ
- Collaborate effectively across disciplines to ensure smooth handoffs and shared accountabilityÂ
- Support light project management needs as required, including timeline coordination and status communicationÂ
- Ensure adherence to partner SLAs, internal processes, and quality standardsÂ
- Uphold our agency values: Humanity. Diversity. Integrity. Tenacity. Curiosity.
Qualifications
- 5+ years of Traffic Management experience within an agency or media‑driven environmentÂ
- Proven experience trafficking both traditional and digital media, including programmatic, search, and socialÂ
- Experience supporting large-scale, high-complexity, multi-channel accounts
- Strong understanding of agency workflows, cross-functional dependencies, and structured intake and trafficking processes
- Knowledge of media and creative specifications across multiple formats, including digital, OOH, print, and broadcast
- Demonstrated ability to manage multiple priorities, meet tight deadlines, and maintain exceptional attention to detail in a high-volume environment
- Required platform experience:Â
Smartsheet
Basecamp
- Strong written and verbal communication skills, with the ability to collaborate effectively across internal teams and external media partners
- Exceptional organizational skills and accuracy when managing high volumes of deliverables
- Clear, proactive communicator with the ability to build strong cross-functional relationships
Key Responsibilities
- Creative Intake Stewardship: Manage the intake process for all creative requests, ensuring forms are complete, accurate, and clearly scoped for delivery.Â
- Creative Trafficking Execution: Process final creative assets and traffic them directly to media partners, ensuring all files meet required specs, formats, and deadlines.Â
- Timeline Coordination: Partner with the Project Manager to stay in sync on production schedules, helping ensure deliverables are sent out in lockstep with broader timelines.Â
- Delivery QA: Review final creative to confirm file readiness (naming conventions, formatting, file types, and specs) prior to trafficking to media partners.Â
- Documentation & Tracking: Maintain detailed trafficking logs and delivery records, updating stakeholders on file status and delivery confirmation.Â
- Cross-Functional Communication: Serve as the operational bridge between Project Management, Creative, and external media contacts to ensure clarity and accuracy in all outbound creative distribution.Â
- Problem-Solving: Proactively flag and resolve trafficking challenges such as unclear specs, missing assets, or media changes.Â
Preferred SkillsÂ
- Experience trafficking creative across multiple channels simultaneouslyÂ
- Familiarity with media plans and insertion ordersÂ
- Ability to quickly learn new systems and spec guidelinesÂ
Preferences
- Bachelor’s degree or equivalent professional experienceÂ
- Experience working in hybrid Traffic / Project Management environmentsÂ
- Comfort operating in fast‑paced, deadline‑driven client settingsÂ
This job description reflects the general details considered necessary to describe the principal functions of the job. It shall not be construed as a detailed description of all work requirements, nor is it intended to be an exhaustive list of responsibilities and duties necessary to perform the job. The [company] is an Equal Opportunity Employer.
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