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Job DetailsLevel: EntryJob Location: Paradise Quick Stop 18 - Dallas, TX 75207Position Type: Full-Time/Part-TimeJob Summary: The Convenience Store Team Member plays a vital role in delivering excellent customer service and ensuring efficient daily store operations. This position requires a friendly, dependable, and detail-oriented individual who can multitask in a fast-paced retail environment. Team members are responsible for maintaining a clean, organized, and fully stocked store while providing prompt and courteous service to all customers. Supervisory Responsibilities: •    None. Duties/Responsibilities: Customer Service •    Greets customers warmly and assists with product selection and inquiries. Responds appropriately to customer issues. •    Demonstrates and explains merchandise, suggesting options suitable for the customer’s needs. Assists customers with purchase decisions. •    Answers customer’s questions about merchandise. Uses suggestive selling techniques to upsell featured items, boost store sales and promote store specials and loyalty programs. Sales and Cash Handling •    Accurately operates cash register or point of sale devices. Collects and processes cash, credit and digital payments using the store point of sale system. •    Handles refunds, exchanges and voids transactions according to company policy. •    Maintains awareness of loss prevention and theft prevention procedures. •    Follows all state and federal regulations for gas, alcohol, tobacco and lottery sales. Merchandising and Inventory •    Stocks shelves, coolers and displays to ensure products are readily available. Assists with inventory counts and receiving deliverables. •    Rotates Merchandise following FIFO (First In, First Out) procedures. Checks expiration dates and removes outdated products. Store Maintenance and Safety •    Maintains cleanliness of sales floor, restrooms, food prep areas and exterior. •    Follows food safety and sanitation guidelines when preparing food or beverages. •    Ensures compliance with safety regulations and store policies. Reports equipment malfunctions or safety concerns promptly. Teamwork and Operations •    Collaborates with team members to maintain smooth shift operations. Adapts to flexible scheduling including evenings, weekends and holidays. •    Prompt and regular attendance on required shifts. Maintains a clean and polished appearance. Adheres to uniform and dress code policies. •    Supports management with daily, operational tasks. Follows opening and closing procedures. •    Performs other duties as assigned.  QualificationsRequired Skills/Abilities: •   Excellent interpersonal and verbal communication skills. •   Excellent active listening skills. Ability to learn quickly. •   Excellent sales and customer service skills. •   Comfortable working in a fast-paced environment. Ability to work as part of a team. •   Ability to anticipate customers’ needs and resolve customer issues with tact. •   Ability to operate or to quickly learn the store’s point-of-sale system. Education and Experience: •   High school diploma or equivalent preferred. •   Previous retail experience preferred. •   On-the-job training provided. Physical Requirements: •   Prolonged periods of standing and walking throughout the retail space. •   Must be able to lift up to 25 pounds at times.
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