On Call Professional - Executive Assistant

Location:

Job Description

KeyBank Real Estate Capital, part of KeyBank, is seeking an On Call Professional - Executive Assistant to provide administrative support to senior leaders in our Dallas office.  The incumbent will support three to four Senior Vice Presidents and other senior leaders as business needs arise, performing a wide range of administrative and clerical duties while anticipating business needs and priorities.  Responsibilities include calendar management, correspondence, expense reporting, travel arrangements, meeting coordination, and support for various operational activities.  Coordinate meetings and video conferences, prepare meeting materials, organize room logistics, and assist with special projects and on-site events. Respond to inquiries, conduct research, and communicate effectively with internal and external stakeholders.  Perform duties with a high degree of professionalism, attention to detail, and commitment to delivering high-quality work in a fast-paced environment.

Essential Job Functions

·         Provide professional administrative support to three to four Senior Vice Presidents and other senior leaders as business needs arise.

·         Manage and coordinate multiple calendars, including scheduling internal and external meetings and resolving conflicts.

·         Coordinate domestic travel arrangements, including multi-segment itineraries and last-minute travel changes.

·         Prepare and process expense reports and reimbursement requests.

·         Coordinate meetings, conference calls, video conferences, and meeting logistics.  Greet on-site visitors to the Dallas office.

·         Prepare presentations, reports, correspondence, and other business materials.

·         Interact professionally with senior leaders, clients, vendors, and internal partners.

·         Serve as a liaison between leadership and internal/external stakeholders, facilitating effective communication and information flow.

·         Support onboarding and offboarding activities, including system access requests, timecards, purchasing, and other administrative processes.

·         Handle confidential information and documents with discretion.

·         Collect, compile, and organize data for reports, presentations, and other business needs.

·         Assist with office operations and administrative processes to support team efficiency.

·         Conduct research and assist in resolving routine business and operational issues.

·         Manage multiple priorities and deadlines while maintaining a high level of accuracy and attention to detail.

·         Work collaboratively with other Executive Assistants and administrative partners across the organization to ensure consistent support, share best practices, and provide backup coverage for executives as needed.

·         Assist with special projects, on-site events, and department initiatives.

·         Perform duties as assigned; responsibilities may change depending on business needs.

Work Location & Schedule

This on-call position is based at our Preston Commons office, 8117 Preston Road, Suite 400, Dallas, TX 75225. This position is expected to work approximately 30 hours per week. Scheduled hours may vary based on business needs and operational demands and may include partial workdays. Candidates should be comfortable commuting to the Preston Commons location for all scheduled work. This is an on-site position and is not eligible for hybrid, remote, or virtual work.

Required Qualifications

·         A bachelor's degree preferred.

·         Two to three (2-3) years of professional administrative, business support, coordinator, or related experience; experience supporting multiple senior-level leaders preferred.

·         Strong working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, Microsoft Teams, and Microsoft Copilot with the ability to use technology and AI tools to improve productivity and efficiency.

·         Excellent written and verbal communication skills.

·         Strong organizational, multitasking, and time-management skills.

·         Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

·         Demonstrated professionalism, discretion, and attention to detail.

·         Ability to effectively interact with leaders and employees at all levels of the organization.

·         Strong problem-solving skills and the ability to work independently.

·         Reliable, proactive, self-motivated, and eager to learn.

·         Ability to exercise sound judgment and maintain confidentiality in all matters.

COMPENSATION AND BENEFITS

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.