Retail House of Cleats Associate

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

The House of Cleats Associate is responsible for providing excellent customer experiences by engaging 

in high levels of service and through the execution of product and presentation standards. 

• Engage in behaviors that are in line with the Company's customer service and selling program, thus providing all athletes with an outstanding store experience. 

• Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc. to ensure that established presentation standards are met and maintained. 

• Promote Company programs, including customer loyalty program participation, warranty sales, private label credit card enrollment, etc. 

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. 

• Perform other tasks as assigned.

QUALIFICATIONS:

• High school Diploma or Equivalent 
• Prior retail experience preferred 
• Excellent customer service skills 
• Good attention to detail 
• Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees. 
• Ability to meet the federal and state requirements for handling and processing firearm transactions 
• Flexible availability, including weekends and holidays