Position Summary

The Tennis Pro Shop Attendant is responsible for delivering excellent customer service while supporting the daily operations of the tennis pro shop. This role includes retail sales, inventory management, member engagement, and administrative support for tennis programs and events. Flexible schedule including evenings, weekends, and holidays based on program needs. This is a part-time, non-exempt position with no benefits package. Candidates must be available between the hours of 8a-5p, Monday through Friday. The Jewish Community Center is an Equal Opportunity Employer (EOE).

Essential Responsibilities

Greet members and guests in a friendly, professional manner
Assist customers with merchandise selection (racquets, apparel, accessories)
Process retail transactions accurately using POS systems
Answer questions regarding tennis programs, lessons, and events
Maintain attractive and organized merchandise displays
Report maintenance or safety concerns promptly
Help with registration for lessons, clinics, and tournaments
Support check-in for tennis programs and events
Answer phone calls and respond to inquiries
Maintain accurate records and daily sales reports
Support basic clerical tasks as needed

Required Experience:

Basic knowledge of tennis equipment and terminology (preferred but not required)
Strong communication and interpersonal skills
Ability to handle transactions accurately and responsibly
Professional in appearance, manner and tone.
A team player who possesses the ability to work in a collaborative environment
Customer-focused mindset
Attention to detail and organization
Ability to multitask in a fast-paced environment
Team-oriented with a positive attitude
Basic computer and POS system proficiency

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