TM - Ticket and Information Office

Job DetailsJob Location: Timberline Mountain - DAVIS, WV 26260Ticket & Information Office Seasonal Position 2026-2027 Timberline Mountain   We encourage anyone with a friendly, outgoing personality to consider working in the Ticket & Information Office! Ticket & Information Office team members work directly with our guests, selling lift tickets, rentals, season passes, and providing resort information.   Ticket & Information Office employees are among the first at the ski area to greet our guests and provide a positive impression. They possess a helpful, enthusiastic personality and the ability to accurately account for their financial exchanges. The Timberline Mountain staff works as a team, and may assist other departments as needed.   Responsibilities: Communication: Communicate effectively with guests, team members, and supervisors. Provide information to guests in person and while assisting with phone calls.  Professionalism: Behave professionally and maintain a positive attitude.  Customer Service: Provide excellent customer service to ensure that guests enjoy their experience. Ticket & Information Office team members are in constant communication with our guests and must be friendly when assisting them, while being an ambassador for Timberline Mountain. Problem Solve: Solve problems effectively and efficiently, especially during busy shifts.   Requirements: Must be at least 14 years old by 11/1/2026 to apply. All employees age 18+ will complete a background check upon hire.   Pay Rate: $16 per hour Employees may receive a pay raise with each year of experience working at Timberline Mountain. The Ticket & Information Office is looking to hire approximately 5 part-time employees. Qualifications