SYS PHYS ADVISOR PRG COORD

DESCRIPTION

Job Title: System Program Coordinator - – System Physician Advisor Program

Business Unit: System Support - MVH

Shift: 9:00 am - 5:00 pm (8-hour shift)

Status: Full-time / 80 hours per pay

Facility: Miami Valley Hospital

General Summary/Responsibilities:

The System Program Coordinator is a position supporting the Physician Advisor (PA) program. The position owns analytics and reporting for the Physician Advisor Program, including KPI design, ROI modeling, and supports dashboard development, translating operational needs into data solutions, partners with IT/Analytics for automation, and produces executive‑ready insights to improve revenue integrity, documentation, and quality outcomes. The System Program Coordinator’s primary internal interaction is with the System Director of the Physician Advisor Program, the Physician Advisors, members of the CSI team, Case Management, CDI, Leadership, HIMs and other individuals who need assistance. External engagement with insurance payers for PA related activities process coordination.

In addition to supporting the Physician Advisor Program, this individual will provide executive administrative support to the Revenue Cycle and Managed Care/Reimbursement divisions.

This position will support both administrative and program coordination responsibilities, with approximately 50%25 of time allocated to each.

QUALIFICATIONS

Education:

• Minimum Level of Education Required: High school diploma or equivalent (GED) required. 

• Education equivalency: In lieu of a diploma, 3+ years of progressively responsible healthcare administrative experience in Case Management, CDI, Utilization Review, Revenue Cycle, or Quality may be considered

Additional requirements:

• Type of degree: Bachelor’s or Associated degree, or enrolled in either, strongly preferred but not required

• Area of study or major: Finance or Accounting preferred; relevant experience will be considered.

• Preferred educational qualifications: Lean Six Sigma Green Belt preferred. Vizient/Epic data tool experience preferred.

Experience:  Minimum Level of Experience Required: 2 years of operations experience in healthcare (UM, CDI, RCM, payer relations, quality).

Knowledge/Skills

• Expert Excel (PowerQuery, pivots, advanced formulas) and data visualization (Power BI/Tableau).

• Ability to translate business questions into data sets.

• Strong writing/presentation skills; ability to influence without authority.

• Demonstrated ability to contribute to a team approach.

• Demonstrated ability to utilize technology and solve business problems.

• Effective interpersonal skills when interacting with Physicians, payers, leadership, and other departments.

• Ability to plan and execute assignments within specified guidelines without significant supervision.

• Effective verbal and written communication skills.

• Effective organizational and documentation skills.

• Demonstrated high capacity for learning and attention to detail.

• Ability to analyze and resolve problems of complexity.

• Flexibility and agility when dealing with shifting work priorities and competing deadlines.

• Ability to present work neatly and without error.

• Ability to assist with projects involving an analysis of need, coordination of work effort, evaluation and documentation.