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JB Hawks Customer Service Representative

Ware Brands
Posted 16 days ago, valid for 12 days
Location

Decatur, IL, US

Salary

$15.5 per hour

Contract type

Part Time

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Sonic Summary

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  • JB Hawks is seeking enthusiastic Customer Service Representatives to join their growing retail tobacco and vape chain in Illinois and Missouri.
  • Candidates should possess energy, reliability, and a strong work ethic, with a focus on providing excellent customer service.
  • Responsibilities include greeting customers, operating the point-of-sale system, assisting with product inquiries, and maintaining store cleanliness.
  • The position offers competitive pay with annual raises, a team member bonus program, and opportunities for paid training and growth.
  • Applicants are encouraged to apply in person or online, with no specific year of experience required mentioned in the job listing.

Customer Service Representative

APPLY ONLINE OR IN PERSON TODAY!

Come Join Our Team at JB Hawks!

JB Hawks is a growing retail tobacco and vape chain with locations across Illinois and Missouri.

Our Mission: Pleasing our customers with low prices, the best selection, and instant service in a clean, well-merchandised store.

About the Role

We’re looking for Customer Service Representatives with energy, reliability, and a strong work ethic. Our team members look sharp, bring a positive attitude, and go the extra mile to make regular customers feel like family—and new customers feel like regulars.

As a Customer Service Representative, you will:

  • Greet and assist customers with friendly, instant service

  • Operate the point-of-sale system accurately

  • Help customers with product questions and purchases

  • Stock shelves and maintain store cleanliness

  • Take ownership of creating a safe, professional, and welcoming environment

What We Offer

  • Competitive pay with annual raises

  • Team Member bonus program

  • 401(k) with company match

  • Paid training and growth opportunities

  • Leadership and management skills training

  • Employee discount

At JB Hawks, hard work is recognized and rewarded. We are a merit-based culture that values creativity, teamwork, and service.

Discount • Selection • Service – That’s how we roll!

Job Type: Part-time
Work Location: In person




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