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Position: Business Administrator
Employment Type: Full-Time | 32–40 Hours per Week
Industry: Cosmetic Surgery, Medical Aesthetics & Wellness
Employment Type: Full-Time | 32–40 Hours per Week
Industry: Cosmetic Surgery, Medical Aesthetics & Wellness
About Austin Cosmetic Surgery
At Austin Cosmetic Surgery, we believe exceptional patient care begins long before a patient enters the operating room. Led by Dr. Michelle Cabret, our practice combines advanced cosmetic surgery, medical aesthetics, and wellness services to deliver a comprehensive, highly personalized patient experience.
We are seeking a highly organized, detail-oriented, and motivated Business Administrator to help oversee the daily business operations of our growing practice.
This is an ideal opportunity for someone who thrives in a fast-paced, high-end medical environment, takes ownership of their responsibilities, and understands that operational excellence is just as important as exceptional patient care.
Key Responsibilities
Business Operations & Administration
- Support the day-to-day administrative and business operations of the practice.
- Maintain organized, efficient workflows across clinical, surgical, and administrative departments.
- Assist leadership with implementing and maintaining operational policies and procedures.
- Manage vendor relationships, purchasing, office supplies, and inventory oversight.
- Coordinate administrative projects and ensure deadlines and deliverables are met.
- Identify opportunities to improve efficiency, productivity, and the overall patient experience.
Financial & Revenue Management
- Assist with accounts payable, accounts receivable, invoicing, and payment reconciliation.
- Monitor outstanding patient balances and support timely collections.
- Maintain accurate financial records, reports, and transaction documentation.
- Assist with expense tracking, budgeting, and financial reporting.
- Support patient financing processes, surgical payment schedules, and financial agreements.
- Work closely with leadership to identify opportunities for revenue growth and cost management.
Patient Experience & Practice Support
- Help maintain a polished, professional, and welcoming environment for patients.
- Support patient scheduling, surgical coordination, and administrative communication as needed.
- Assist with resolving patient concerns professionally, discreetly, and efficiently.
- Ensure patient documentation, financial agreements, and administrative records are accurate and complete.
- Uphold the highest standards of patient confidentiality and HIPAA compliance.
Team & Leadership Support
- Work directly with practice leadership to support operational goals and business initiatives.
- Assist with employee onboarding, scheduling, and administrative HR functions.
- Help establish accountability through organized reporting, follow-up, and task management.
- Facilitate communication between departments to ensure smooth daily operations.
Qualifications
Required:
- 3–5 years of experience in business administration, office management, or medical practice operations.
- Strong organizational, multitasking, and problem-solving abilities.
- Experience with financial administration, payment processing, and basic accounting principles.
- Proficiency in Microsoft Office, Google Workspace, and business management software.
- Excellent written and verbal communication skills.
- High level of professionalism, discretion, and attention to detail.
- Ability to work independently, prioritize competing responsibilities, and take initiative.
Strongly Preferred:
- Previous experience in cosmetic surgery, plastic surgery, dermatology, medical aesthetics, or a high-end medical practice.
- Familiarity with electronic medical records (EMR) and practice management systems.
- Experience with Modernizing Medicine (ModMed).
- Experience with QuickBooks, financial reconciliation, and operational reporting.
- Understanding of elective, cash-pay medical practices and patient financing.
- Experience supporting multiple departments in a growing medical business.
Who We're Looking For
We're looking for someone who is more than an administrator. We want a proactive problem-solver who thinks like a business owner.
Our ideal candidate:
- Is exceptionally organized and doesn't need to be micromanaged.
- Anticipates needs and solves problems before they become larger issues.
- Understands the importance of both financial performance and patient satisfaction.
- Is comfortable holding themselves and others accountable.
- Thrives in a dynamic environment where no two days are exactly alike.
- Takes pride in creating systems, improving processes, and making a meaningful impact.
- Understands that discretion, professionalism, and exceptional service are nonnegotiable.
Why Join Austin Cosmetic Surgery?
You'll become part of a dedicated, ambitious team that is passionate about delivering extraordinary patient outcomes and experiences.
We value individuals who bring fresh ideas, take initiative, and want to grow alongside a successful and evolving practice.
Learn more about this Employer on their Career Site
