About the Job

The Turndown Attendant is responsible for delivering an elevated evening guest experience by preparing guest rooms for nighttime comfort and relaxation. This role ensures rooms are refreshed, organized, and presented to the highest cleanliness and luxury standards while supporting the overall housekeeping operation at The Seagate Hotel.

What You Do:

Perform nightly turndown service in assigned guest rooms, ensuring all standards of cleanliness and presentation are met
Refresh guest rooms by removing trash, replacing towels, restocking amenities, and tidying surfaces
Properly prepare beds for turndown, including neatly folding linens and placing pillows, notes, and menus
Replenish in-room items such as glasses, ice buckets, toilet paper, and guest amenities
Close drapes, adjust lighting, and create a welcoming evening ambiance for guests
Handle guest items with care by neatly organizing belongings and re-hanging robes when needed
Remove dirty dishes and ensure all areas are clean and orderly
Refresh special touches such as flowers as needed
Clean and reset guest bedrooms and bathrooms according to hotel standards
Maintain and organize cleaning carts, linen closets, and work areas
Complete assigned tasks and required documentation accurately and on time
Respond promptly and professionally to guest requests and special needs
Assist teammates in maintaining cleanliness in public spaces and back-of-house areas
Follow all hotel policies, procedures, and safety standards
Attend all required trainings and maintain flexibility in scheduling as needed.

What You Bring to the Table:

Previous housekeeping or hospitality experience preferred, but not required
Ability to communicate clearly, professionally, and courteously in English
Strong attention to detail and commitment to high cleanliness standards
Friendly, approachable, and guest-focused attitude
Ability to manage multiple tasks efficiently in a fast-paced environment
Strong judgment, reliability, and a proactive work ethic
Flexibility to work evenings, weekends, holidays, and varying schedules
Ability to work independently and as part of a team
Comfort working in a professional hospitality environment
Ability to stand and walk for extended periods
Ability to lift and carry up to 40–50 pounds regularly
Ability to push carts weighing up to 250 pounds
Ability to bend, stoop, squat, stretch, and perform repetitive motions throughout the shift
Manual dexterity to operate cleaning equipment and complete tasks efficiently
Ability to work indoors and occasionally outdoors in varying conditions

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